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You can also play games on the tablets for about a dollar

Applebee's thinks waiting for the check at a restaurant is much like being held hostage, and it wants to change that by deploying tablets at every table. 

According to USA Today, casual dining chain Applebee's is planning to put tablets at each of its tables throughout all 1,865 locations nationally by the end of 2014. 

More specifically, Applebee's is rolling out 100,000 tablets total. The tablets will be provided by hardware and software provider E la Carte, and they will have 7-inch screens.

The idea behind the tablet deployment is to engage with customers in a way that's easy and convenient for them. For instance, if a customer wants to pay the bill and doesn't feel like waiting for the waiter/waitress, they can use the tablet to do so. 

"Who hasn't felt like they've been held hostage waiting for a check to arrive?" said Mike Archer, president of Applebee's.


The tablets can also be used to order additional food like appetizers and desserts. However, it won't be a full menu, and it won't replace existing menus. It will simply help with ordering any extras the customer might want while a waiter or waitress continues to take meal orders. 

In fact, Archer said that certain Applebee's restaurants that are testing the devices have seen increased appetizer and dessert sales. 

Applebee's is also looking to gain some tech cred with the younger generations by offering these tablets. In addition to ordering food and paying the bill, the tablets offer games customers can play for about a dollar.

The restaurant chain isn't too worried about tablet theft, either. Once these devices leave the restaurant, they're pretty much useless. 

Chili's, another casual dining chain, recently deployed tablets as well. It plans to cover 800 restaurants by the middle of next year.

Source: USA Today



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RE: The Future
By GotThumbs on 12/3/2013 8:09:51 PM , Rating: 2
quote:
The law needs to change and society too, to give waitstaff real-world wages and eliminate tipping.


This coming from the person who DOES NOT OWN a restaurant.

The REAL skill is in the kitchen. Quality customer service does lie with the staff, but I go to eat....not be entertained by the staff.

Of course, I always gravitate towards self-check out lines when they are available. I'm looking to get in and out and I find I'm more skilled in getting the job done quickly than many cashiers I encounter today.

When the LAW dictates higher dining out costs....for "FAIRNESS" to low skilled and poor quality service, well that's when I stop eating out altogether. I tip well when I get the quality service I expect. I'm NOT high maintenance, I just want it served hot, as ordered and then let me eat in peace with my family/friends.

I've already reduced my BK and Subway outings due to low professionalism of staff. Building a sandwich...is NOT supposed to be a career. It's a job for High school students and college students IMO.

I bagged groceries at my first job and worked retail and fast-food during college. I grew up and got a real job. It's not that hard for those willing to work for what they want.

This is my experience and my opinion. don't agree...well that's your choice and I wish you a happy life.

~Best wishes keeping what YOU earned.


"Nowadays, security guys break the Mac every single day. Every single day, they come out with a total exploit, your machine can be taken over totally. I dare anybody to do that once a month on the Windows machine." -- Bill Gates











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