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You can also play games on the tablets for about a dollar

Applebee's thinks waiting for the check at a restaurant is much like being held hostage, and it wants to change that by deploying tablets at every table. 

According to USA Today, casual dining chain Applebee's is planning to put tablets at each of its tables throughout all 1,865 locations nationally by the end of 2014. 

More specifically, Applebee's is rolling out 100,000 tablets total. The tablets will be provided by hardware and software provider E la Carte, and they will have 7-inch screens.

The idea behind the tablet deployment is to engage with customers in a way that's easy and convenient for them. For instance, if a customer wants to pay the bill and doesn't feel like waiting for the waiter/waitress, they can use the tablet to do so. 

"Who hasn't felt like they've been held hostage waiting for a check to arrive?" said Mike Archer, president of Applebee's.


The tablets can also be used to order additional food like appetizers and desserts. However, it won't be a full menu, and it won't replace existing menus. It will simply help with ordering any extras the customer might want while a waiter or waitress continues to take meal orders. 

In fact, Archer said that certain Applebee's restaurants that are testing the devices have seen increased appetizer and dessert sales. 

Applebee's is also looking to gain some tech cred with the younger generations by offering these tablets. In addition to ordering food and paying the bill, the tablets offer games customers can play for about a dollar.

The restaurant chain isn't too worried about tablet theft, either. Once these devices leave the restaurant, they're pretty much useless. 

Chili's, another casual dining chain, recently deployed tablets as well. It plans to cover 800 restaurants by the middle of next year.

Source: USA Today



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RE: The Future
By Murloc on 12/3/2013 1:35:58 PM , Rating: 2
a waiter can't make up for bad food.

Waiters aren't going anywhere as you can't bring food, discuss the menu and the dessert, offer a drink and take away plates without a waiter.

Also decent restaurants have to keep the human contact.

Chains with standardized ready-to-cook recipes aren't really restaurants so this could work.

Enjoy the greasy tablets.


RE: The Future
By Argon18 on 12/3/2013 2:37:46 PM , Rating: 1
A waiter doesn't have to make up for bad food. People like bad disgusting food, so long as its salty, greasy, and cheap. The $Billions in annual sales from McDonalds proves that point.

Nobody anywhere likes bad service though. Even at the nastiest dive bar in the country, people expect good table service.


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