Print 95 comment(s) - last by Just Tom.. on Dec 6 at 1:28 PM

You can also play games on the tablets for about a dollar

Applebee's thinks waiting for the check at a restaurant is much like being held hostage, and it wants to change that by deploying tablets at every table. 

According to USA Today, casual dining chain Applebee's is planning to put tablets at each of its tables throughout all 1,865 locations nationally by the end of 2014. 

More specifically, Applebee's is rolling out 100,000 tablets total. The tablets will be provided by hardware and software provider E la Carte, and they will have 7-inch screens.

The idea behind the tablet deployment is to engage with customers in a way that's easy and convenient for them. For instance, if a customer wants to pay the bill and doesn't feel like waiting for the waiter/waitress, they can use the tablet to do so. 

"Who hasn't felt like they've been held hostage waiting for a check to arrive?" said Mike Archer, president of Applebee's.

The tablets can also be used to order additional food like appetizers and desserts. However, it won't be a full menu, and it won't replace existing menus. It will simply help with ordering any extras the customer might want while a waiter or waitress continues to take meal orders. 

In fact, Archer said that certain Applebee's restaurants that are testing the devices have seen increased appetizer and dessert sales. 

Applebee's is also looking to gain some tech cred with the younger generations by offering these tablets. In addition to ordering food and paying the bill, the tablets offer games customers can play for about a dollar.

The restaurant chain isn't too worried about tablet theft, either. Once these devices leave the restaurant, they're pretty much useless. 

Chili's, another casual dining chain, recently deployed tablets as well. It plans to cover 800 restaurants by the middle of next year.

Source: USA Today

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RE: The Future
By Flunk on 12/3/2013 11:28:09 AM , Rating: 0
On another note, I can see this catching on. I currently order Pizzas from a company where you order online and just show up and pick up the already made Pizza (15 minutes after the order) It's so quick and easy I can't see why they can't extend the self-service idea to extreme low-end restaurants like Applebees.

I expect that fancy restaurants will maintain waitstaff for the foreseeable future. I'm pretty sure someone will come up with a job for the people put out of work by this, it does seem to keep happening.

RE: The Future
By Motoman on 12/3/2013 11:44:41 AM , Rating: 1
extreme low-end restaurants like Applebees.


You realize that Applebees is the kind of restaurant that many people/families save money up for, for their once-a-month night out, right?


RE: The Future
By ClownPuncher on 12/3/2013 12:09:38 PM , Rating: 1
That doesn't make it less of a low end restaurant. It's garbage food, built for low income families.

RE: The Future
By tayb on 12/3/13, Rating: 0
RE: The Future
By Motoman on 12/3/2013 12:49:21 PM , Rating: 2
You people are amazing.

I see no difference between Applebee's and any of the other big chains, like Chili's, TGI Friday's, Bennigan's, Ruby Tuesday, so on and so forth.

Although all the above are probably a notch above Denny's and Perkins.

So I suppose you guys only eat at the Four Seasons then?

RE: The Future
By ClownPuncher on 12/3/2013 12:53:20 PM , Rating: 1
Chili's, TGIF and all the others are crap too. Nobody cares if you like it or not, just don't call it quality and we won't have a problem.

If you tell me Outback has good steak, I'm going to cut you.

RE: The Future
By kattanna on 12/3/2013 1:09:00 PM , Rating: 2
good steak

the only place I get REALLY good steaks is at home, since I can cook them to EXACTLY how we like them

the wife will occasionally still order a steak once in a while when we go out.. but blames me for ruining that.. LOL

RE: The Future
By tayb on 12/3/13, Rating: 0
RE: The Future
By tng on 12/3/2013 1:14:40 PM , Rating: 2
You can call Applebees/Chilis/Ruby Tuesday what you want, but you probably don't do allot of traveling for a living.

These places are great when you fly into Randomville, USA someplace and are hungry. You know the menu, you know the quality and you don't have to take a chance on someplace unknown until you can ask around.

Kinda like Starbucks, you have had much better coffee, but at least they have a consistent cup of joe that you can find all over the world.

RE: The Future
By Murloc on 12/3/2013 1:40:45 PM , Rating: 2
I have bad news for you: if it takes 15 minutes, you're eating pre-cooked pizza and you might as well spare the money and buy it at the mall and put it in the oven at home.

RE: The Future
By ritualm on 12/3/2013 9:04:24 PM , Rating: 2
if it takes 15 minutes, you're eating pre-cooked pizza

Pre-cooked pizza takes less than 15 minutes. Fresh ones do need that amount of time, more than that for "well done".


RE: The Future
By lagomorpha on 12/3/2013 2:36:21 PM , Rating: 2
I'm pretty sure someone will come up with a job for the people put out of work by this,

Just like someone came up for a job for the 7.3% of the US population currently looking for a job. Oh wait!

Not that I'm against using technology to allow fewer workers to perform more work, but I'm not going to pretend it doesn't make things harder for people on the bottom.

"If you mod me down, I will become more insightful than you can possibly imagine." -- Slashdot
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