Source: USA Today
quote: Well we can all see the writing on the wall here, if this works well you can bet they will test it using just the tablets for ordering and eliminate people off the restaurant payroll.Isn't the future grand? I for one like having a good waiter or waitress, sometimes that person more than makes up for mediocre food...
quote: If any, I pose this question: is there anything bad that came come out of this? Please factor out the possible economical and employment implications if you can.
quote: But the entire American Dream is built around hard work paying off.
quote: Business owners sure get it easy in the US compared to elsewhere, not many industries where the owner can get the customer to pay the staffs wages without the customer seeming to raise an eyebrow.
quote: Giving waiters a salary or fixed hourly rate would absolutely ruin service.
quote: I don't see anything wrong with receiving pay based on performance. And for every IHOP waiter that would love a steady salary there's a good waiter out there at a nice restaurant that would lose a large amount of money if tips were eliminated. Do your job well and you can make a lot of money as a waiter. When one has 3-4 tables and each table is an average of $150 per meal and you provide excellent service you're looking at, conservatively, $45-$60/hour. And that's if the people are cheap.
quote: In any industry where the service is as important, or more so, than the product, there has to be an incentive for the service worker to give good service.
quote: The law needs to change and society too, to give waitstaff real-world wages and eliminate tipping.
quote: ability to order correctly/correct mistakes, etc.