Print 95 comment(s) - last by Just Tom.. on Dec 6 at 1:28 PM

You can also play games on the tablets for about a dollar

Applebee's thinks waiting for the check at a restaurant is much like being held hostage, and it wants to change that by deploying tablets at every table. 

According to USA Today, casual dining chain Applebee's is planning to put tablets at each of its tables throughout all 1,865 locations nationally by the end of 2014. 

More specifically, Applebee's is rolling out 100,000 tablets total. The tablets will be provided by hardware and software provider E la Carte, and they will have 7-inch screens.

The idea behind the tablet deployment is to engage with customers in a way that's easy and convenient for them. For instance, if a customer wants to pay the bill and doesn't feel like waiting for the waiter/waitress, they can use the tablet to do so. 

"Who hasn't felt like they've been held hostage waiting for a check to arrive?" said Mike Archer, president of Applebee's.

The tablets can also be used to order additional food like appetizers and desserts. However, it won't be a full menu, and it won't replace existing menus. It will simply help with ordering any extras the customer might want while a waiter or waitress continues to take meal orders. 

In fact, Archer said that certain Applebee's restaurants that are testing the devices have seen increased appetizer and dessert sales. 

Applebee's is also looking to gain some tech cred with the younger generations by offering these tablets. In addition to ordering food and paying the bill, the tablets offer games customers can play for about a dollar.

The restaurant chain isn't too worried about tablet theft, either. Once these devices leave the restaurant, they're pretty much useless. 

Chili's, another casual dining chain, recently deployed tablets as well. It plans to cover 800 restaurants by the middle of next year.

Source: USA Today

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By Shadowmaster625 on 12/3/2013 10:12:49 AM , Rating: 2
It should have the full menu on it. There's no reason not to....

RE: menu
By tng on 12/3/2013 10:15:57 AM , Rating: 2
They eventually will...

RE: menu
By WoWCow on 12/3/2013 10:29:12 AM , Rating: 3
I have seen those tablets and most of them are smeared in ... I don't want to think about it. Kids drool and and smear their wet fingers all over it, then put the finger back in their mouth... then back on the screen

The waiter I talked to said it wasn't required of them to clean/wipe those things as they would with a table... (wow).

But I can certainly see the appeal - I have seen people order more when they take a few more minutes to look at those pictures without a stranger looking over them.

It is likely those said people feel they are being judged in the presence of a waiter. Quite amusing to see how much more 'guilty indulgence' a person will take if they feel they aren't being watched.

RE: menu
By Flunk on 12/3/2013 11:25:08 AM , Rating: 2
I see a fix for this problem, the bus-boy wipes it off after every meal. Easy fix, this is the sort of thing that will get worked out quickly.

RE: menu
By Argon18 on 12/3/2013 2:39:50 PM , Rating: 2
LMAO, you really think its that easy? Half the time they don't even wipe off the damn table. And even when they do, its with the same filthy bacteria colony rag they've been wiping all the other tables with all day.

RE: menu
By retrospooty on 12/3/2013 2:57:57 PM , Rating: 2
"when they do, its with the same filthy bacteria colony rag"

Yup... That is the really scary part.

RE: menu
By Reclaimer77 on 12/3/2013 10:20:57 PM , Rating: 2
Nah. Those rags are soaked in bleach water. Bacteria goes bye bye.

RE: menu
By ven1ger on 12/3/2013 6:37:54 PM , Rating: 2
Don't really think there is anything to fix. If the tablet functions just like a menu, who is responsible for wiping down the menus when they get greasy. Same person would wipe down the tablet. Whether it is the busboy job or the waiters job to wipe down the menu, it shouldn't really matter, it's the restaurant management that has to make the determine that they want a nice clean restaurant or a greasy joint. If it's a greasy joint, I wouldn't be going back too often.

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