Sources: The Huffington Post, The New York Times, NSA Statement [PDF], The Washington Post
quote: You can make a big deal out of the rhetoric a Judge used to criticize the poor job management at the NSA did in passing on the court's requirements and making sure they were implemented according to the court's wishes. However, even the irate judge didn't see evidence of a bad faith attempt by the NSA to do an end run around his order. The mistakes should have been caught. The NSA needs to have better procedures and safeguards, and according to the report they at least said they would improve them.The thousands of violations generally boil down to typos in filters and other mistakes. I believe there were reportedly a handful of willful violations in the last decade, which makes the large number of people handling the data an exceptionally law abiding group.