Xbox One Owners with Hardware Issues to Get Free Game Code
November 26, 2013 9:30 AM
comment(s) - last by
All game choices are download titles
Both of the recently released next generation game consoles, the Xbox One and the PS4, have suffered
. Some Xbox One consoles have damaged game discs inserted into the drive slot, while the PS4 console has suffered from what is being called the
Blue Light of Death
Microsoft is trying to make it up to gamers who purchased Xbox One consoles that had hardware issues by giving them a free download code for a game. Anyone who purchased a faulty Xbox One console will be able to get a free game from four choices according to
The four choices include
Dead Rising 3, Forza Motorsport 5, Ryse: Son of Rome
. The games are being offered as a free download, so even machines suffering from a defective optical drive will be able to play the games.
"While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game," a statement from Microsoft said. "We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios."
Microsoft continues to maintain that there were issues with a very small number of consoles so far. Microsoft has also promised to "take care" of customers that purchase faulty consoles.
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RE: Poor compensation
11/29/2013 12:02:30 PM
Unlike the Xbox? Where are you getting your numbers from? Both consoles have sole roughly the same amount, both are sold out, both are hard to get. I understand Sony can't just get new consoles into the hands of those with defective ones but the wait time is still a pain and Sony didn't offer anything for the trouble or the wait.
Sony has had a LOT of problems with their products from installed DRM to hacked servers and faulty hardware but they never go out of their way to make things right. Yes MS messes up too but since they created the fund to help those with RROD 360's they have been supportive in every way when it comes to ther customers, something Sony has still not learned.
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