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Print 36 comment(s) - last by jonjonjon.. on Nov 29 at 9:44 PM

All game choices are download titles

Both of the recently released next generation game consoles, the Xbox One and the PS4, have suffered hardware issues. Some Xbox One consoles have damaged game discs inserted into the drive slot, while the PS4 console has suffered from what is being called the Blue Light of Death.
 
Microsoft is trying to make it up to gamers who purchased Xbox One consoles that had hardware issues by giving them a free download code for a game. Anyone who purchased a faulty Xbox One console will be able to get a free game from four choices according to Polygon.
 
The four choices include Dead Rising 3, Forza Motorsport 5, Ryse: Son of Rome or Zoo Tycoon. The games are being offered as a free download, so even machines suffering from a defective optical drive will be able to play the games.
 
"While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game," a statement from Microsoft said. "We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios."
 
Microsoft continues to maintain that there were issues with a very small number of consoles so far. Microsoft has also promised to "take care" of customers that purchase faulty consoles. 

Source: Polygon



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RE: Poor compensation
By Krioni on 11/27/2013 10:13:54 AM , Rating: 2
I have to agree.

I bought a PS4 and it works great... I've had no problems with it. However, if i'd gotten a defective unit it would be nice to have gotten some sort of "good will" offering from Sony.

Good for M$ for at least throwing them a bone (or XBOne as it is). Sony should be doing the same for those who have gotten defective PS4s.

I know this wouldn't be what happens during a normal purchase of electronics (say a defective TV or receiver or something). But, these are people (myself included) who took a leap of faith on a pre-order of a system and it would certainly go a long way to making people not feel screwed by their chosen system provider.

Again, good for M$ for doing at least *something*.

(disclaimer: I write code in Microsoft tech all day, every day... so I have a love/hate relationship with M$)


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