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The intern's forum post confession said, "The ps4 console we assemble can be turned on at best"

There has been some mixed news surrounding the launch of Sony's new PlayStation 4 gaming console. Over the weekend, Sony announced that it sold one million PS4s in the first 24 hours of availability.
 
However, a recent report suggests that interns at a Chinese Foxconn plant claim that a portion of first available PlayStation 4 consoles were purposefully sabotaged during the manufacturing process. 
 
According to a new report from Neowin, interns from a Foxconn plant in Yantai, China sabotaged the PS4 during manufacturing because they felt they were being mistreated in the workplace.
 
Foxconn is the trading name for Hon Hai Precision Co. in China where devices like the iPhone and iPad are made.
 
The interns spoke out about the sabotage on the IGN forums. While the original post is now deleted, Neowin grabbed a screenshot for proof.


The original forum post [SOURCE: Neowin.net]

Part of the post says, "The ps4 console we assemble can be turned on at best."
 
These claims have not yet been independently verified, but a quick trot over to Amazon shows that roughly a third of the over 1,900 reviews are one-star ratings with most users complaining of their consoles arriving DOA (the machine displays a pulsating blue light and refuses to boot).
 
Sony, however, has confirmed that some customers are experiencing difficulties and provided the following statement to IGN:
 
A handful of people have reported issues with their PlayStation 4 systems. This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch.

There have been several problems reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of systems. The number of affected systems represents less than .4% of shipped units to date, which is within our expectations for a new product introduction.
 
It also wouldn't be terribly surprising if the interns were experiencing troubles at Foxconn, considering the electronics manufacturer has been under the spotlight various times for mistreatment of workers in the past. 
 
Foxconn has been under the microscope since 2009 for various troubles like worker suicides, explosions in the plants due to aluminum dust build-up and other unsafe working conditions, riots, excessive overtime, low pay, etc.
 
The company came under fire earlier in 2012 when The New York Times published a massive article on the working conditions of Foxconn factories. Apple was also targeted because the report mentioned Apple's lack of action when receiving reports on these poor working environments and overtime/pay issues.
 
Foxconn gave employees a pay boost earlier this year and is cleaning its act up slowly but surely to comply with audits. It's even trying to deploy robots to replace human workers in an effort to escape its employee troubles. 
 
The PlayStation 4 was released in the U.S. on November 15 for $399. Tech news sites have given the new console mixed reviews, ranging from "worth it, go buy it" to "maybe you should wait for Xbox One reviews."

Sources: Neowin.net, Reuters



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RE: True
By artemicion on 11/18/2013 8:02:42 PM , Rating: 2
The statistics are not comparible. The 54% failure rate for Xbox 360's are after how many years of use? Obviously, the failure % number is going to rise the longer the console is used.

I'm talking about % of equipment that does not even turn on when you take it out of the box on day one. That's never happened to me, but maybe I'm just lucky.


RE: True
By retrospooty on 11/18/2013 8:52:01 PM , Rating: 2
I see what you're saying, but 1% day one failures is good for electronics. I spent a good decade in electronics repair and reverse logistics. It's sort of the dirty little secret of the electronics world. There's a huge business in Reverse Logistics taking the massive amounts of product returns from all of todays retailers and etailers returns, processing them through triage and repair. Believe me 1% is good. The best of the best product would hope to have ovly 1% DOA.... I suspect we are seeing worse than 1% here though, but we will have to wait and see.


"Spreading the rumors, it's very easy because the people who write about Apple want that story, and you can claim its credible because you spoke to someone at Apple." -- Investment guru Jim Cramer














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