Big City Blues: Verizon Owns up to LTE Service Issues in NYC, Chicago, San Fran
November 13, 2013 5:28 PM
comment(s) - last by
Numerous users are congesting Verizon's overworked network and bumping some down to turtle-slow 3G
Even as the nation's largest cellular carrier Verizon Wireless (
a wholly owned subsidiary
of Verizon Communications, Inc. (
) locks horns with second-place AT&T Inc. (
) over the question of LTE coverage and speed, Verizon's Chief Financial Officer has made a surprisingly candid acknowledgement.
CFO Fran Shammo states:
There are certain pockets where we're absolutely going to experience that down tick from the LTE network down to 3G because of capacity constraints. By the end of this year you are going to see all those issues dissipate. And then going into next year we will be ahead of the curve again.
Verizon is confident in the latter statement as it's rushing to deploy more antennas and eliminate uncovered spots in its top troubled urban deployments, deployments that include New York, San Francisco, and Chicago.
Verizon has seen great adoption of its LTE smartphone offerings, but unfortunately that strong success has pushed its network to the breaking point in some places. [Image Source: iDownload]
In Q3 2013, Verizon reported that 38 percent of its subscribers were now using an LTE-equipped smartphone,
up from 33 percent in Q2 2013
and 17 percent in Q3 2012. These users accounted for 64 percent of Verizon's total traffic. The carrier moved 6 million LTE equipped smartphones in the quarter.
While Verizon has
the unquestionable lead in network coverage
, AT&T's LTE network footprint is only marginally behind. The carriers trade blows, as illustrated by recent commercials:
by Walt Mossberg of
The Wall Street Journal
illustrated that in some regions Verizon is the fastest option, but in one of Verizon's weakest points -- New York City (NYC) -- AT&T showed phenomenal performance.
AT&T deserves some special kudos there -- in the 3G era its NYC network was so bad, that an Apple, Inc. (AAPL) employee back in 2009 made headlines by calling
30 percent dropped call rates "normal"
. Since that embarrassment, AT&T has
aggressively improved its infrastructure
in that top market.
Past tests have noted that when AT&T is forced to bump users off of LTE,
the transition is gentler
as it pushes them down on to its HSPA+ network, which is still relatively fast. By contrast Verizon pushes users down onto a much slower CDMA network, sending content streaming to a grinding halt.
This article is over a month old, voting and posting comments is disabled
Okay, I confess
11/13/2013 8:14:37 PM
I just love those AT&T commercials with the children. I read somewhere that the children's reactions are not scripted. Even if the children are scripted, those are one of the few commercials I will actively watch.
RE: Okay, I confess
11/13/2013 9:05:12 PM
I don't care how cute those kids are... F*CK AT&T!!!
RE: Okay, I confess
11/14/2013 8:36:18 AM
What about infinity times infinity?
RE: Okay, I confess
11/14/2013 8:54:31 AM
I hate those commercials. I don't care what I was watching, I always change the channel.
"This is from the DailyTech.com. It's a science website." -- Rush Limbaugh
Official: Verizon Buying Vodafone's Stake in Verizon Wireless for $130B
September 2, 2013, 4:59 PM
Verizon Adds Nearly 1M Postpaid Customers, But Analysts Aren't Impressed
July 18, 2013, 6:00 PM
Verizon Bumps U.S. LTE Coverage to 370 Markets, 75 Percent of Population
August 16, 2012, 3:17 PM
Sprint is Biggest Loser in Nationwide 3G/4G Speed Test
April 18, 2012, 2:17 PM
AT&T to Unload LTE Advanced on the U.S. Masses in 2013
November 9, 2011, 10:46 AM
Microsoft Launches Budget Lumia 640/640 XL; No High-End Devices Until This Fall
March 4, 2015, 9:10 AM
Finished Apple Watch Expected to be Showcased at"Spring Forward" Mar. 9 Event
February 26, 2015, 12:17 PM
Google Preps Pixel 2 ChromeBook, New X Server Replacement "Freon"
February 24, 2015, 11:12 PM
Report: Samsung Semiconductor Bounces Back w/ iPhone SoC and Memory Orders
February 24, 2015, 1:40 PM
Comcast Borrows Apple's Branding Flourishes for Its Remotes
February 24, 2015, 11:32 AM
NVIDIA Bows to Outraged Overclockers, Will Restore Feature in Upcoming Driver
February 23, 2015, 12:30 PM
Most Popular Articles
Windows 10 Adds USB 3.1 for Dual-Role Peripherals, External Display Support
February 27, 2015, 11:39 AM
FCC Bans Data Discrimination, Defies Comcast, Adopting Net Neutrality Regulation
February 26, 2015, 4:03 PM
Australian Engineers Successfully Developed 3D-Printed Jet Engines
March 2, 2015, 11:08 AM
Samsung is Bringing Sexy Back w/ Launch of Razor-Thin Galaxy S6 and S6 Edge
March 3, 2015, 2:25 AM
Lenovo Vows to Drop "Adware" and "Bloatware" From Its PCs
February 27, 2015, 3:09 PM
Latest Blog Posts
Sceptre Airs 27", 120 Hz. 1080p Monitor/HDTV w/ 5 ms Response Time for $220
Dec 3, 2014, 10:32 PM
Costco Gives Employees Thanksgiving Off; Wal-Mart Leads "Black Thursday" Charge
Oct 29, 2014, 9:57 PM
"Bear Selfies" Fad Could Turn Deadly, Warn Nevada Wildlife Officials
Oct 28, 2014, 12:00 PM
The Surface Mini That Was Never Released Gets "Hands On" Treatment
Sep 26, 2014, 8:22 AM
ISIS Imposes Ban on Teaching Evolution in Iraq
Sep 17, 2014, 5:22 PM
More Blog Posts
Copyright 2015 DailyTech LLC. -
Terms, Conditions & Privacy Information