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Ashton Kutcher, the new spokesman for Lenovo, and the Yoga Tablet  (Source: Lenovo)
Lenovo's new 8" and 10" Android tablets feature three operating modes

That tablet wars are starting to heat up. In the past few weeks, we’ve seen a couple of fresh Windows 8.1-based tablets enter the market along with second generation Surface 2 and Surface Pro 2 tablets. We’ve even seen a Windows RT-based entry from Nokia along with the new iPad Air and iPad mini with Retina Display from Apple.
 
Now it’s Lenovo’s turn (again), and the hardware maker is looking to turn a few heads with its new Yoga Tablet. The Yoga Tablet lives up to its namesake by including three modes of operation:
 
Hold Mode: Makes it easier to handle the device when reading, making the device more akin to holding a magazine or a book.

 
Stand Mode: By rotating the cylindrical portion of the tablet’s body, a stand pops out that provides an adjustable viewing angle from 110 degrees to 135 degrees. This mode is beneficial when watching movies or interacting with the tablet on a hard surface.

 
Tilt Mode: In this mode, the Yoga Tablet can be placed on a desk to allow for easier typing, internet surfing, and playing games.

 
Under the hood, the Yoga Tablet packs in a 1.2GHz Cortex-A7-derived quad-core processor, 1GB of RAM, and your choice of either 16GB or 32GB of onboard storage (a microSD slot is included for additional storage expansion). Other features include 5MP rear camera, a front-facing camera, and optional 3G connectivity.
 
Unfortunately, the Android-based tablets — which are available in 8” and 10” varieties — only come with a 1280x800 display. Also, the Android 4.2.2 operating system is a step behind Google’s most recent offerings.
 
The Yoga Tablet weighs in a 1.35 pounds for the 10” model, and a 0.88 pounds for the 8” model. Both are good for up to 18 hours of battery life.
 
The Yoga Tablets will be available on October 30, with the 8” model going for $249 and the 10” model coming in a $299.

Source: Lenovo



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RE: Good for Lenovo
By Mitch101 on 10/30/2013 10:09:52 AM , Rating: 2
Lenovo customer support is top notch too I would put them as better than Newegg support. Newegg is no hassle and Lenovo really goes the extra step to make you happy. Before anyone gets concerned with why I had to deal with customer support its because I bought a refurbished laptop and the battery was missing. I wont say how they made good on it but they made very good on it and the laptop has been spectacular. I use one for work as well and they have been excellent there as well someone really turned up a quality and customer satisfaction to 11.


RE: Good for Lenovo
By retrospooty on 10/30/2013 10:30:20 AM , Rating: 2
I have to agree with that too... Damn Dell support drives me nuts. Every time we have a failure, even something with zero tech support involved like a hard drive wont spin up at all, you are on the phone for 30-45 mins AFTER the rep picks up. It takes that long to set up an RMA , even with zero tech support involved. Irritating as hell, you have to plan your day around making that call.


RE: Good for Lenovo
By Michael Hatamoto on 10/30/2013 11:27:32 AM , Rating: 3
I find it inexcusable for companies like HP and Dell to make customer support such a difficult process for consumer and business users. Even Microsoft has multiple layers of support for VARs, and it can be difficult to try and get immediate support with a support problem. I haven't had to personally deal with Lenovo support, but have heard very good stories regarding how they help customers.


RE: Good for Lenovo
By Solandri on 10/30/2013 3:11:48 PM , Rating: 2
I'll third this. I bought a Lenovo refurb for use as a HTPC. The online specs for that model listed an HDMI port, but when I got the laptop it didn't have an HDMI port, which is kind of an important feature if you're going to use the laptop as a HTPC. I was expecting to have to argue with the rep about it so spent an hour preparing by finding Lenovo brochures and tech specs for that model which all listed HDMI, no mention of "optional". The call was anti-climactic and lasted all of 2 minutes. I explained the problem, and the rep immediately set up the RMA without any further questions. They even emailed me a pre-paid shipping label.

It really seems like they kept most of the old IBM Thinkpad support system in place. It was good enough for me to pick up a different model Lenovo for the HTPC.


RE: Good for Lenovo
By retrospooty on 10/30/2013 5:08:14 PM , Rating: 2
I was really impressed with Lenovo in my last job. Over the 3+ years I was there, I purchased over 300 Lenovo T series laptops for our users (Mostly T500, T510 and T520, with a few T400, T410 and T420 as well). In all that time, only 2 failed other than user abuse (a few broken screens) and hard drives. Literally 2 units failed. 1 got bricked during a BIOS flash and one other was no power/no post. That isn't just good, its insane. I was absolutely amazed.


RE: Good for Lenovo
By nikon133 on 10/30/2013 10:35:34 PM , Rating: 2
This doesn't seem to be the case everywhere in the world, unfortunately.

We had some issues with Lenovo support, latest being faulty speaker on ThinkPad Tablet 2. Tablet was sent back to Lenovo authorised repair centre a month ago and we still don't have even an ETA when will it be replaced. From what repair centre people told us, Lenovo has some supply issues for this part of the world (NZ/Australia) and in general are not keen to give any estimates, basically things will be fixed when they are fixed.

After 4 weeks of waiting, we started case with our supplier for Lenovo products for tablet's replacement, but even that is happening very slowly...


RE: Good for Lenovo
By Michael Hatamoto on 10/30/2013 10:43:31 PM , Rating: 2
From what I've seen, Lenovo AC adapters tend to die faster than Dell or HP cords - and customers have to be careful if the Lenovo website points them towards an authorized warranty service provider. These third-party shops likely just box up the dead product and mail it back to Lenovo, then everyone has to wait for a shipment from the company. It's not a high priority for most businesses, obviously, so they get to it when they can.

Distributors such as Synnex have Lenovo products in-stock, but it seems like everything else must be shipped from China.


RE: Good for Lenovo
By retrospooty on 10/31/2013 10:07:41 AM , Rating: 2
It's good to be in the US. Most major OEMs have really fast service. You ship it Monday, they get it Tuesday and fix or replace it and ship it with same day service and it's back in your hands Wednesday. At least I know Lenovo, Dell an Toshiba have this in the US.


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