Data Center Causes More Problems for Obamacare Launch
October 28, 2013 1:01 PM
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A data center lost network connectivity on Sunday after a technical failure
another technical difficulty
this weekend when a data center behind the HealthCare.gov website went down.
, Verizon's Terremark -- which hosts HealthCare.org and allows uninsured Americans to both search and buy health insurance -- lost network connectivity on Sunday after a technical failure.
The glitch also threw off a data services hub that connects a number of federal agencies and is used to verify people's identity, citizenship, etc. This verification is necessary to check if people are eligible for tax credits that cut the cost of monthly insurance premiums.
"We are working with Terremark to get their timeline for addressing the issue," said Joanne Peters, a Health and Human Services (HHS) Department spokeswoman. "We understand that this issue is affecting other customers in addition to HealthCare.gov, and Terremark is working (to) resolve the issue as quickly as possible."
There have been a number of troubles with the rollout of Obamacare since it launched October 1. The White House didn't expect HealthCare.gov to see the amount of traffic it did when Obamacare began, and this led to many technical problems with the site, such as jumbled text, error messages and delays with loading pages.
A key part of Obamacare is consumer accessibility to HealthCare.gov in order to select new insurance plans. The idea behind it is to bring health insurance to Americans that have gone without, and it also doesn't prevent those with pre-existing conditions to apply.
Obama has compared the glitchy HealthCare.gov website to
, and even said that the recent issues are "unacceptable" while outlining a new way for customers to access the site.
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RE: Pointing fingers
10/28/2013 9:37:14 PM
Two minutes of date sensitive research reveals that Terremark has had a poor track record well before they were given a U.S. contract.
RE: Pointing fingers
10/29/2013 7:51:14 AM
So we CAN give credit to this administration, for picking the worst possible choice, when it came to running this debacle of a social program. Probably some conflict of interest thrown in there as well, from what I'm hearing.
Nothing new for this failure of a president.
"Well, we didn't have anyone in line that got shot waiting for our system." -- Nintendo of America Vice President Perrin Kaplan
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