Print 57 comment(s) - last by chripuck.. on Oct 25 at 1:14 PM

He'll do so at an event today at 11:25 a.m.

U.S. President Barack Obama has called the issues with the website "unacceptable" at an event this morning.

According to Reuters, Obama announced a plan to address the recent problems with at an event today in the White House Rose Garden. Consumers, pharmacists and business owners were in attendance. 

With the rollout of Obamacare on October 1, a key part of the program is consumer accessibility to in order to select new insurance plans. The idea behind it is to bring health insurance to Americans that have gone without, and it also doesn't prevent those with pre-existing conditions to apply. 

But the White House didn't expect to see the amount of traffic it did when Obamacare began. Within the first 10 days, there were over 19 million visits to the site. This led to many technical problems with the site, such as jumbled text, error messages and delays with loading pages. 

Obama even compared the glitchy website to iOS 7.

Obama sees this as a serious issue and addressed it today, calling it unacceptable" and planning new ways for Americans to get insurance exchanges despite site issues. 

"The president will directly address the technical problems with - troubles that he and his team find unacceptable - and discuss the actions he has pushed for to make it easier for consumers to comparison shop and enroll for insurance while work continues around the clock to improve the website," said a White House official.

According to the U.S. Department of Health and Human Services (HHS), fixes are being made to the site, but it's not all bad. It said people have been successful in other tasks on, such as verifying eligibility. 

"Individuals have been able to verify their eligibility for credits, enabling them to shop for, and enroll in, low- or even no-cost health plans," said HHS. "We have updated the site several times with new code that includes bug fixes. Our team has called in additional help to solve some of the more complex technical issues we are encountering."

As of last Saturday night, it was reported that almost half a million Americans applied for health insurance as part of Obamacare. 

Source: Reuters

Comments     Threshold

This article is over a month old, voting and posting comments is disabled

21 days later still broken
By tayb on 10/21/2013 1:39:39 PM , Rating: 2
It's 21 days later and I still can't even finish the application process to look at prices. I don't actually need insurance so it isn't upsetting my personal life but I can't help but get a laugh at how pathetic this roll out has been. I just want to see the freaking prices!

Ironically enough the live chat works great! You can ask any type of question and they'll tell you to try again later when there is less demand. Well, I tried at 3AM central time and it still failed.

It isn't even server capacity issues it is site design issue. A single page request loads about 60 js files, 12 css files, a few html files, and a boatload of images. And they aren't bundled or cached or anything. Most of the js files aren't even minified despite minified, which is appalling. The site is freaking DDoS'ing itself with every page request! I think on any given page request about 90 - 110 elements will be individually loaded from the server. Every page request. That's insane!

Even the HTML and page scripts are shitty. It's a freaking mess.

This isn't a "fix this" mess it is a "do it again from scratch" mess.

RE: 21 days later still broken
By venym76 on 10/21/2013 3:05:57 PM , Rating: 2
Latest estimates are 5 million lines of code that need to be fixed.

"Intel is investing heavily (think gazillions of dollars and bazillions of engineering man hours) in resources to create an Intel host controllers spec in order to speed time to market of the USB 3.0 technology." -- Intel blogger Nick Knupffer
Related Articles

Most Popular ArticlesSmartphone Screen Protectors – What To Look For
September 21, 2016, 9:33 AM
UN Meeting to Tackle Antimicrobial Resistance
September 21, 2016, 9:52 AM
Walmart may get "Robot Shopping Carts?"
September 17, 2016, 6:01 AM
5 Cases for iPhone 7 and 7 iPhone Plus
September 18, 2016, 10:08 AM
Update: Problem-Free Galaxy Note7s CPSC Approved
September 22, 2016, 5:30 AM

Copyright 2016 DailyTech LLC. - RSS Feed | Advertise | About Us | Ethics | FAQ | Terms, Conditions & Privacy Information | Kristopher Kubicki