President Obama Addresses Healthcare Website Issues, Calls them "Unacceptable"
October 21, 2013 11:42 AM
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He'll do so at an event today at 11:25 a.m.
U.S. President Barack Obama has called the issues with the HealthCare.gov website "unacceptable" at an event this morning.
, Obama announced a plan to address the
recent problems with HealthCare.gov
at an event today in the White House Rose Garden. Consumers, pharmacists and business owners were in attendance.
With the rollout of Obamacare on October 1, a key part of the program is consumer accessibility to HealthCare.gov in order to select new insurance plans. The idea behind it is to bring health insurance to Americans that have gone without, and it also doesn't prevent those with pre-existing conditions to apply.
But the White House didn't expect HealthCare.gov to see the amount of traffic it did when Obamacare began. Within the first 10 days, there were over 19 million visits to the site. This led to many technical problems with the site, such as jumbled text, error messages and delays with loading pages.
Obama even compared the glitchy website to
Obama sees this as a serious issue and addressed it today, calling it unacceptable" and planning new ways for Americans to get insurance exchanges despite site issues.
"The president will directly address the technical problems with HealthCare.gov - troubles that he and his team find unacceptable - and discuss the actions he has pushed for to make it easier for consumers to comparison shop and enroll for insurance while work continues around the clock to improve the website," said a White House official.
According to the U.S. Department of Health and Human Services (HHS), fixes are being made to the site, but it's not all bad. It said people have been successful in other tasks on HealthCare.gov, such as verifying eligibility.
"Individuals have been able to verify their eligibility for credits, enabling them to shop for, and enroll in, low- or even no-cost health plans," said HHS. "We have updated the site several times with new code that includes bug fixes. Our team has called in additional help to solve some of the more complex technical issues we are encountering."
As of last Saturday night, it was reported that almost half a million Americans applied for health insurance as part of Obamacare.
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10/21/2013 12:28:32 PM
The administration had 3.5 years to get this going. I'm not trying to lay all of the blame on the contractors here. The administration delayed making many of the rules for ACA until after the 2012 election due to the unpopular provisions in it. So now here we are today where the users are beta testers and there are only a few months left for them to sign up or they'll have to pay the penalty. You have to have coverage in place by 2/15/14, which means that you'll need to have completed the application by 1/31/14. Otherwise you pay $95 OR 1% of your income, whichever is higher.
If the website isn't working waaaay better by about 11/15/13, then it will be a big problem for the insurers to process the applications in time.
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