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He'll do so at an event today at 11:25 a.m.

U.S. President Barack Obama has called the issues with the HealthCare.gov website "unacceptable" at an event this morning.

According to Reuters, Obama announced a plan to address the recent problems with HealthCare.gov at an event today in the White House Rose Garden. Consumers, pharmacists and business owners were in attendance. 

With the rollout of Obamacare on October 1, a key part of the program is consumer accessibility to HealthCare.gov in order to select new insurance plans. The idea behind it is to bring health insurance to Americans that have gone without, and it also doesn't prevent those with pre-existing conditions to apply. 

But the White House didn't expect HealthCare.gov to see the amount of traffic it did when Obamacare began. Within the first 10 days, there were over 19 million visits to the site. This led to many technical problems with the site, such as jumbled text, error messages and delays with loading pages. 


Obama even compared the glitchy website to iOS 7.

Obama sees this as a serious issue and addressed it today, calling it unacceptable" and planning new ways for Americans to get insurance exchanges despite site issues. 

"The president will directly address the technical problems with HealthCare.gov - troubles that he and his team find unacceptable - and discuss the actions he has pushed for to make it easier for consumers to comparison shop and enroll for insurance while work continues around the clock to improve the website," said a White House official.

According to the U.S. Department of Health and Human Services (HHS), fixes are being made to the site, but it's not all bad. It said people have been successful in other tasks on HealthCare.gov, such as verifying eligibility. 

"Individuals have been able to verify their eligibility for credits, enabling them to shop for, and enroll in, low- or even no-cost health plans," said HHS. "We have updated the site several times with new code that includes bug fixes. Our team has called in additional help to solve some of the more complex technical issues we are encountering."

As of last Saturday night, it was reported that almost half a million Americans applied for health insurance as part of Obamacare. 

Source: Reuters



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RE: Bogus
By Flunk on 10/21/2013 12:17:28 PM , Rating: 3
The problem is not so much the design, as it is the fact that they didn't have time to actually finish the application or do any testing. The contractor was given 6 months to develop the software after a protracted requirements stage that took them years to sort out.

You just can't build this kind of system that quickly.


RE: Bogus
By retrospooty on 10/21/2013 12:22:42 PM , Rating: 5
Yup.. and that is perfect example of govt. efficiency at its best. To me , its not even about left, v right, govt run vs private. The govt needs to be smaller and not involved for one main simple reason. Its too big and inefficient to do anything right or cost effectively.


RE: Bogus
By Samus on 10/21/2013 1:29:51 PM , Rating: 2
I too read that the contractor was just some big common government player. They had no experience in doing this sort of thing.

As if this bill didn't have enough bad karma behind it, they couldn't even get the god damn database right.


RE: Bogus
By retrospooty on 10/21/2013 5:16:35 PM , Rating: 4
That is how everything works in Washington. THe firm hired isnt the firm with the best quote/qualifications. It's the firm owed favors. Thus the same reason Iraqi companies bidding to rebuild bridges in iRaq for $500,000 lose out to companies like Haliburton who bid the same bridge for $50,000,000.


RE: Bogus
By Paj on 10/22/13, Rating: -1
RE: Bogus
By AssBall on 10/21/2013 12:27:46 PM , Rating: 5
Finish the application? Hell, they didn't even have time to properly even write up the bill before they shoved it through congress without proper voting.

Now we have the slowest bureaucracy on Earth trying to manage the largest health care system ever. It is estimated that financially what they are trying to take on equates to the entire economy of France.

Then we hire a company to do the technical work whom Ontario FIRED for their mismanagement. $@#*ing incredible!


RE: Bogus
By Argon18 on 10/21/2013 4:46:01 PM , Rating: 3
Welcome to the new Hope-N-Change way.


RE: Bogus
By wookie1 on 10/21/2013 12:28:32 PM , Rating: 5
The administration had 3.5 years to get this going. I'm not trying to lay all of the blame on the contractors here. The administration delayed making many of the rules for ACA until after the 2012 election due to the unpopular provisions in it. So now here we are today where the users are beta testers and there are only a few months left for them to sign up or they'll have to pay the penalty. You have to have coverage in place by 2/15/14, which means that you'll need to have completed the application by 1/31/14. Otherwise you pay $95 OR 1% of your income, whichever is higher.

If the website isn't working waaaay better by about 11/15/13, then it will be a big problem for the insurers to process the applications in time.


RE: Bogus
By purerice on 10/23/2013 2:29:25 PM , Rating: 2
Reminds me of the story of the 1982 PC game for the film E.T. The developer had 6 weeks to make a game. There's not much even John Carmack could do in 6 weeks or 6 months.

The first thing they should have done here was ask companies such as Walmart or Amazon or insurance companies how long they would imagine such a website might take to properly develop, and the second thing they should have done was a limited deployment. To compare this to iOS7, which I don't have, btw, is nonsensical. Maybe you can compare this to the original deployment of Apple Maps. That would be more honest but less flattering.


"A lot of people pay zero for the cellphone ... That's what it's worth." -- Apple Chief Operating Officer Timothy Cook

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