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Print 15 comment(s) - last by comrade65.. on Oct 16 at 9:40 PM

T-Mobile wants to get rid of the clutter

T-Mobile has been introducing many changes lately as part of its "Un-carrier" revolution, but one eyebrow-raising change taking place outside of the Un-carrier scope is the death of  many grandfathered rate plans. 

According to TmoNews, T-Mobile is sending letters out to certain customers with grandfathered rate plans to let them know about the expiration of various older plans. In one such letter, a customer was told that their grandfathered plan would be terminated in November and that a new plan had already been selected for them. 

Below is a scanned version of the letter from TmoNews



It's not clear if all customers with grandfathered plans will receive this letter or not, but a T-Mobile spokesperson did confirm that the company plans to kill many older plans to make T-Mobile's system less complicated. 

"Maintaining thousands of rate plans is the norm in the industry, but we think it creates unnecessary complexity," said a T-Mobile spokesperson. "Simple is better, which is why we’re reducing the number of older plans in our systems. We’re giving customers on these plans the opportunity to choose a plan that best meets their needs. For the vast majority, their plan will provide similar or better features at a comparable price." 

If customers are unhappy with their new plans, they can cancel them by February without customary penalty.  

Source: TmoNews



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By comrade65 on 10/16/2013 9:40:28 PM , Rating: 2
If they change my plan, they'll lose me! Perhaps our usage pattern is a bit out of the normal these days in that my wife and I don't use any data, don't send text messages and merely use our phones as (gasp!).., a phone. We call each other and a few friends and the occasional call to a doctor or to order something, but for the last 10 or 12 years we've been paying $19.95 per month for each of our two phones and get 75 anytime minutes a month, of which we only use a small fraction, and 500 weekend minutes, again of which we only use a small fraction.

My wife just wants her simple 'flip-phone' with big buttons and numbers and I have a Windows phone with no data plan, but then I don't use it for anything but making a few calls.

If they try to raise my rates, I'll switch in a minute. They've tried several times to get us to switch to some other plan, but why should I? The plan I have fits my needs and budget and I won't pay them anymore. They make money off of us every month and we use minimal amounts of their infrastructure. My plan is all I want and I won't pay them anymore than I am. Technology has done nothing but lower their costs so they make more off of us now than they did 12 years ago. They should be happy with that!

It's not that I'm unfamiliar with new technology. I work for a state of the art research and technology company. I build my own computers, (my current one has a six-core I7, overclocked processor and twin GTX 780 video cards and I run twin 28" high resolution monitors. I design and build experimental oil refinery units for a living.

I'm near retirement and my eyes aren't quite what they were, but even if I were young, I find the endless, mindless texting and inane posting of non-sense on so-called 'social networking' networks to be a waste of time as well as a danger while driving. My company gives me a fully paid-for smart-phone with unlimited voice, texting and data, but I still don't use it except the minimum use required for my job, which is very little.

Force me to change my plan, and I'll gladly go elsewhere to a larger network, even if I have to pay more. My original contract says I can keep it until I terminate it or stop paying. I'm holding them to that contract, which I do have in writing!




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