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Print 15 comment(s) - last by comrade65.. on Oct 16 at 9:40 PM

T-Mobile wants to get rid of the clutter

T-Mobile has been introducing many changes lately as part of its "Un-carrier" revolution, but one eyebrow-raising change taking place outside of the Un-carrier scope is the death of  many grandfathered rate plans. 

According to TmoNews, T-Mobile is sending letters out to certain customers with grandfathered rate plans to let them know about the expiration of various older plans. In one such letter, a customer was told that their grandfathered plan would be terminated in November and that a new plan had already been selected for them. 

Below is a scanned version of the letter from TmoNews



It's not clear if all customers with grandfathered plans will receive this letter or not, but a T-Mobile spokesperson did confirm that the company plans to kill many older plans to make T-Mobile's system less complicated. 

"Maintaining thousands of rate plans is the norm in the industry, but we think it creates unnecessary complexity," said a T-Mobile spokesperson. "Simple is better, which is why we’re reducing the number of older plans in our systems. We’re giving customers on these plans the opportunity to choose a plan that best meets their needs. For the vast majority, their plan will provide similar or better features at a comparable price." 

If customers are unhappy with their new plans, they can cancel them by February without customary penalty.  

Source: TmoNews



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RE: Bad move
By subflava on 10/15/2013 3:11:56 PM , Rating: 2
Normally you would be right as this change would be a bad thing for the consumer...except in this case T-Mobile is actually being truthful in saying they're trying to reduce system complexity. I've been a T-Mobile customer for 7 years now and my bill has never been lower factoring features. When I started with them, we had a 5 line family plan and paid about $35/line (no data, no text, just X minutes) and had 2 lines with data at $55/line.

Fast forward through the years and I've "upgraded" every time they've offered a more cost efficient plan which has been 2 or 3 times if I remember correctly. Through the upgrades I've gained unlimited minutes, unlimited text, and all my lines now have data (different GB levels) and I'm paying ~45/line (this includes all taxes). Sure I'm paying $10 more than I was 7 years ago, but it's a hell of a lot more useful to me. And now they just announced the free international data thing which just adds to the value...

I'd guess 95% of current T-Mobile customers would pay less with T-Mobile's current plan offerings over *any* previously offered plan. The only exceptions would probably be people that don't want text or data and just want a low number of minutes. However, those people would be better of on prepaid/per-minute plans anyways.


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