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Print 15 comment(s) - last by comrade65.. on Oct 16 at 9:40 PM

T-Mobile wants to get rid of the clutter

T-Mobile has been introducing many changes lately as part of its "Un-carrier" revolution, but one eyebrow-raising change taking place outside of the Un-carrier scope is the death of  many grandfathered rate plans. 

According to TmoNews, T-Mobile is sending letters out to certain customers with grandfathered rate plans to let them know about the expiration of various older plans. In one such letter, a customer was told that their grandfathered plan would be terminated in November and that a new plan had already been selected for them. 

Below is a scanned version of the letter from TmoNews



It's not clear if all customers with grandfathered plans will receive this letter or not, but a T-Mobile spokesperson did confirm that the company plans to kill many older plans to make T-Mobile's system less complicated. 

"Maintaining thousands of rate plans is the norm in the industry, but we think it creates unnecessary complexity," said a T-Mobile spokesperson. "Simple is better, which is why we’re reducing the number of older plans in our systems. We’re giving customers on these plans the opportunity to choose a plan that best meets their needs. For the vast majority, their plan will provide similar or better features at a comparable price." 

If customers are unhappy with their new plans, they can cancel them by February without customary penalty.  

Source: TmoNews



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RE: Bad move
By Nutzo on 10/15/2013 2:37:56 PM , Rating: 2
Thier newer plans are better/cheaper.

Instead of losing me, I switched from a individual plan to a family plan with 3 lines. It's cheaper than separate prepaid smart phone lines.


RE: Bad move
By BRB29 on 10/15/2013 4:13:02 PM , Rating: 2
Yes the newer plans are cheaper and better. Much much cheaper and much much better.

I just switched from verizon. I used to pay $83 a month for 1 line. Now I pay ~100 a month for 5 lines with unlimited talk, text and data. Its $110 but i have the 15% military discount.


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