Quick Note: T-Mobile Eliminating Grandfathered Rate Plans
October 15, 2013 12:22 PM
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T-Mobile wants to get rid of the clutter
has been introducing many changes lately as part of its
, but one eyebrow-raising change taking place outside of the Un-carrier scope is the death of many grandfathered rate plans.
, T-Mobile is sending letters out to certain customers with grandfathered rate plans to let them know about the expiration of various older plans. In one such letter, a customer was told that their grandfathered plan would be terminated in November and that a new plan had already been selected for them.
Below is a scanned version of the letter from
It's not clear if all customers with grandfathered plans will receive this letter or not, but a T-Mobile spokesperson did confirm that the company plans to kill many older plans to make T-Mobile's system less complicated.
"Maintaining thousands of rate plans is the norm in the industry, but we think it creates unnecessary complexity," said a T-Mobile spokesperson. "Simple is better, which is why we’re reducing the number of older plans in our systems. We’re giving customers on these plans the opportunity to choose a plan that best meets their needs. For the vast majority, their plan will provide similar or better features at a comparable price."
If customers are unhappy with their new plans, they can cancel them by February without customary penalty.
This article is over a month old, voting and posting comments is disabled
10/15/2013 2:20:10 PM
My fiance's family plan was at $150 a month for 5 lines and they already dropped $20 a month to it and added data to one of the lines.
But if what I'm reading is correct, they would be able to drop it even more come November because 5 lines with one of the lines with 2.5GB of data will be $10 less than that reduced price.
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