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Print 15 comment(s) - last by comrade65.. on Oct 16 at 9:40 PM

T-Mobile wants to get rid of the clutter

T-Mobile has been introducing many changes lately as part of its "Un-carrier" revolution, but one eyebrow-raising change taking place outside of the Un-carrier scope is the death of  many grandfathered rate plans. 

According to TmoNews, T-Mobile is sending letters out to certain customers with grandfathered rate plans to let them know about the expiration of various older plans. In one such letter, a customer was told that their grandfathered plan would be terminated in November and that a new plan had already been selected for them. 

Below is a scanned version of the letter from TmoNews



It's not clear if all customers with grandfathered plans will receive this letter or not, but a T-Mobile spokesperson did confirm that the company plans to kill many older plans to make T-Mobile's system less complicated. 

"Maintaining thousands of rate plans is the norm in the industry, but we think it creates unnecessary complexity," said a T-Mobile spokesperson. "Simple is better, which is why we’re reducing the number of older plans in our systems. We’re giving customers on these plans the opportunity to choose a plan that best meets their needs. For the vast majority, their plan will provide similar or better features at a comparable price." 

If customers are unhappy with their new plans, they can cancel them by February without customary penalty.  

Source: TmoNews



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Good stuff
By quiksilvr on 10/15/2013 2:20:10 PM , Rating: 2
My fiance's family plan was at $150 a month for 5 lines and they already dropped $20 a month to it and added data to one of the lines.

But if what I'm reading is correct, they would be able to drop it even more come November because 5 lines with one of the lines with 2.5GB of data will be $10 less than that reduced price.




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