Quick Note: T-Mobile Eliminating Grandfathered Rate Plans
October 15, 2013 12:22 PM
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T-Mobile wants to get rid of the clutter
has been introducing many changes lately as part of its
, but one eyebrow-raising change taking place outside of the Un-carrier scope is the death of many grandfathered rate plans.
, T-Mobile is sending letters out to certain customers with grandfathered rate plans to let them know about the expiration of various older plans. In one such letter, a customer was told that their grandfathered plan would be terminated in November and that a new plan had already been selected for them.
Below is a scanned version of the letter from
It's not clear if all customers with grandfathered plans will receive this letter or not, but a T-Mobile spokesperson did confirm that the company plans to kill many older plans to make T-Mobile's system less complicated.
"Maintaining thousands of rate plans is the norm in the industry, but we think it creates unnecessary complexity," said a T-Mobile spokesperson. "Simple is better, which is why we’re reducing the number of older plans in our systems. We’re giving customers on these plans the opportunity to choose a plan that best meets their needs. For the vast majority, their plan will provide similar or better features at a comparable price."
If customers are unhappy with their new plans, they can cancel them by February without customary penalty.
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