quote: One developer we consulted about the issue noted, "consumers are being scammed by [PC] OEMs on a large scale. OEMs will encourage customers to upgrade a 2GB machine to 4GB, even though the usable RAM might be limited to 2.3GB.This is especially a problem on high-end gaming machines that have huge graphics cards as well as lots of RAM." "Microsoft even changed the way the OS reports the amount of RAM available; rumor is, due to pressure from OEMs," the developer told us. "In Vista and prior, it reported usable RAM, while in SP1 they changed it to report installed RAM ignoring the fact that much of the RAM was unusable due to overlap with video memory." And so many PC users are installing 4GB of RAM in their PCs and thinking that it is being used by the system, when in fact it is no more beneficial than if the RAM were simply poked halfway into the CD slot.For example, Dell's top of the line $5799 Alienware gamer PC comes standard with a 1GB video card, 2GB of RAM, and 32-bit Windows Home Premium. That means the system can only possibly use 2.3GB of RAM, but Dell "recommends" users spend $250 (or $8 per month with financing) to buy a 4GB upgrade (below) that will offer them little more than bragging rights, as the 1GB video card and the roughly 750MB of other MMIO will make the extra 2GB unusable. Dell says "Upgrading your memory allows you to take full advantage of system capabilities as well as increasing system efficiency," but that's simply not true on this page.