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The company doesn't think hackers got decrypted credit/debit card numbers

Adobe was the target of a major hack recently where nearly 3 million customer accounts were compromised.

A security breach on one of Adobe's servers has resulted in hacked access to product source code and data of 2.9 million Adobe customers. 

Adobe said that some of the customers' personal information was encrypted, and that they “do not believe the attackers removed decrypted credit or debit card numbers." But it's still not a good thing that this information is wandering around cyber space. 

Some of the personal information included Adobe customer IDs, encrypted passwords, customer names, encrypted credit or debit card numbers, expiration dates and information relating to customer orders.

Adobe also said that source code for at least three Adobe products (Acrobat, ColdFusion, and ColdFusion Builder) has been compromised. Brian Krebs, of said he found 40GB of Adobe source code on the private server of a hacking group. 

Adobe believes that the hackers broke into a portion of Adobe’s network that manages credit card transactions for customers, and accessed a source code repository sometime in August 2013.

"We deeply regret that this incident occurred," said Brad Arkin, Chief Security Officer at Adobe. "We’re working diligently internally, as well as with external partners and law enforcement, to address the incident."

Adobe said it is currently resetting customer passwords that have been compromised; notifying customers whose credit or debit card information was involved in the incident; notifying the banks processing customer payments for Adobe, and contacting federal law enforcement to help out in the investigation. 

"We are not aware of any zero-day exploits targeting any Adobe products," said Arkin. "However, as always, we recommend customers run only supported versions of the software, apply all available security updates, and follow the advice in the Acrobat Enterprise Toolkit and the ColdFusion Lockdown Guide."

Sources: Adobe, Adobe

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"We deeply regret that this incident occurred"
By crimson117 on 10/4/2013 12:11:00 PM , Rating: 5
We deeply regret that this incident occurred
Not to pick on Adobe, because everyone does this, but does anyone else really hate the completely non-committal non-apology phrasings that corporate PR groups always use?

They're not sorry, but they do regret it - as if anyone in their position would instead celebrate a data breach.

And the passive voice "that this incident occurred" takes absolutely no responsibility. Why not "that we allowed this to happen" or "that hackers stole your data on our watch".

Ugh, if corporations are people, they sure communicate like sociopaths.

RE: "We deeply regret that this incident occurred"
By Avatar28 on 10/4/2013 12:21:41 PM , Rating: 3
If corporations were really people, I dare say that the majority of them would BE sociopaths.

By Wolfpup on 10/4/2013 12:30:11 PM , Rating: 2
yeah, it's built in to what they are.

I guess I'm so used to this language that I don't even bat an eye, and thought "oh, well at least they acknowledged it" lol

By mik123 on 10/4/2013 5:51:03 PM , Rating: 2
I remember one of the first episodes of Sherlock Holmes, where he investigates the murder of some corporate executive (as turned out, was killed by a secretary)

When he talks to a room full of execs, one of them admits that they all are sociopaths - that's the norm in corporate world above certain paygrade.

By Dean364 on 10/4/2013 12:50:54 PM , Rating: 2
You should never say that you're "sorry". You should always apologize .

By Apone on 10/4/2013 4:35:41 PM , Rating: 2
Ugh, if corporations are people, they sure communicate like sociopaths.

It's not so much that companies are people, but they (corporations specifically) are a separate legal entity. That means it can sue and be sued and its taxation is separate from the individuals who own & manage it (S Corporation).

However, since a corporation also grants some degree of limited liability to its managers, I'm not surprised Adobe used "regret" instead of "sorry/apologize" and "incident" instead of "responsibility" in its PR efforts.

By superstition on 10/5/2013 6:46:49 PM , Rating: 2
Only sociopaths and their lackeys say corporations are people.

"You can bet that Sony built a long-term business plan about being successful in Japan and that business plan is crumbling." -- Peter Moore, 24 hours before his Microsoft resignation

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