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Q10 smartphone  (Source:
BlackBerry hasn't released any solid sales figures yet, but others have testified that the Q10 is a failure

BlackBerry's Q10 smartphone doesn't seem to be selling the way the company expected, and it may be because BlackBerry dragged its feet. 

According to a new report by The Wall Street Journal, carriers and smartphone resellers haven't seen a lot of demand for BlackBerry's Q10 smartphone in neither the U.S. nor Canada -- and it could be because many BlackBerry users prefer the QWERTY keyboards, and BlackBerry decided to release its full touchscreen Z10 smartphone ahead of the QWERTY keyboard-based Q10.

BlackBerry hasn't released any solid sales figures yet, but others have testified that the Q10 is a failure. 

For instance, an anonymous Canadian carrier said that the Q10 was supposed to be a hit for BlackBerry, but that the phone "hit the ground and died" and failed to catch an audience. 

In the U.S., Chris Jourdan -- owner of 16 Wireless Zone stores that sell Verizon Wireless products in the U.S. -- said his stores only ordered a few Q10s, and the ones that actually did sell were returned. 

Furthermore, Jeff Trachsel -- chief marketing officer at used electronics buyer NextWorth -- said neither the Z10 nor Q10 launches sparked mass trade-ins. Usually when a new phone comes out, people will trade their old BlackBerrys for the upgrade, but he said the number of people running in to trade for the new BlackBerrys was low. 

Verizon and AT&T declined to comment on their sales of the Q10, but Sprint did give a beacon of hope for the smartphone, saying that customers still do ask for QWERTY smartphone options. 

The problem is that BlackBerry's audience primarily prefers the QWERTY keyboards they've long expected from the company's phones, and are familiar with using. But releasing the all-touch Z10 first when the BlackBerry 10 (BB10) operating system launched earlier this year was a bad move on BlackBerry's part -- especially when the phones were already delayed more than a year in the first place.

Some believe that if BlackBerry had launched its new OS with the Q10, more users would've been attracted to the offering instead of upgrading to something else. Others say it doesn't matter which phone launched first; the Z10 and the Q10 were doomed because they launched in a time when BlackBerry had lost a good chunk of market share to Apple and Android-powered smartphones. 

BlackBerry has been struggling to stay relevant with both Apple and Samsung/Google taking over the mobile market. Earlier this month, the company the company's board of directors announced the formation of a Special Committee to explore strategic alternatives to enhance the value and accelerate the development of BB10. The announcement came only a few days after a report surfaced that BlackBerry might go private in an attempt to fix its problems away from the public.

Earlier this week, reports said that BlackBerry executives were considering a spinoff of its messaging service BlackBerry Messenger (BBM). 

Despite these troubles, BlackBerry remains hopeful. It recently said that 60 percent of Fortune 500 companies are testing its new phones.

Source: The Wall Street Journal

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RE: the Q10 itself looks dismal
By GulWestfale on 8/29/2013 6:25:38 PM , Rating: 2
yes that is the impression i've always had. why not put BB10 on a galaxy s3, and s3 mini, agalxy note, a cheap galaxy discover, and thus have the whole market covered? but instead they release ONE MODEL, and then wait 6 months until teh next one... only apple can get away with that, due to their marketing making people believe that one size truly does fit all. and let's face it, RIM marketing has always been pathetic.

RE: the Q10 itself looks dismal
By retrospooty on 8/29/2013 6:41:50 PM , Rating: 3

There is a good article here on RIM's downfall...

[Lazardis was asked about security problem] "As the question concluded, Lazaridis looked down. At the word "secure" he glanced off-camera, shook his head, and said, "So, it's over. Interview's over." The PR voice said, "We're up on time." He looked back to his interviewer, still shaking his head. He looked down. "Please. You can't use that, Rory. That's just not fair." Again, quieter: "That's just not fair." Then he looked up, his voice rising, "Sorry, it's not fair. We've dealt with this. Come on, this is a national security issue." He pointed to the camera and said, "Turn that off." Interview over." - He walked off the set... LOL

Other quotes from RIM insiders...

"We are no longer a company that is innovative and energetic, we are drowning in paperwork."

"It's like the Soviet Union. Everyone's pretending to work."

RE: the Q10 itself looks dismal
By iamkyle on 8/29/2013 10:50:17 PM , Rating: 2
This was from February 2012, please.

RE: the Q10 itself looks dismal
By retrospooty on 8/30/2013 8:04:32 AM , Rating: 2
It was pretty much already ruined by then. The article isn't any less true today or 10 years from now.

RE: the Q10 itself looks dismal
By flatrock on 8/30/2013 3:23:38 PM , Rating: 2
That's about the time that RIM failed. Blackberry 10 isn't a bad OS. There current phones aren't badly made. It just took far, far too long to get them to market.

I don't really know what it takes to be able to keep rolling new features and hardware quickly and with reasonably good quality, but Blackberry doesn't seem to have it.

Their hardware is lackluster. Their OS is somewhat innovative, but there's no compelling reason for application developers to invest in developing apps for their OS. If they had a runtime environment that allowed running reasonably current versions of Android apps, they might leverage that to get enough market share to get developers to do native apps, but while they promised a newer version they didn't promise a time frame, and they promised Android 4.0. Since they don't even have a rough time frame for when it will be completed it is likely if will be already pretty far behind if and when it gets finished.

I don't see how BBM on Android and iOS can save them. If they sell the app it may generate some revenue and it might be profitable if spun off, but RIM is critically injured. They may get by on life support a bit longer, and some pieces may be transplanted into viable companies, but the end seems inevitable now.

RE: the Q10 itself looks dismal
By retrospooty on 8/30/2013 3:47:56 PM , Rating: 2
Exactly... Even if they had the next big idea in mobile computing, they still move far too slow to do anything with it. It took 3 years from an already good OS, QNX to a released phone. 3 full years when they knew it was critical and they had to act fast because the pressure was on. What that shows us is that they are completely unable to compete in today's fast moving mobile world. It's over, we are just watching a beached whale, waiting for its sad death.

RE: the Q10 itself looks dismal
By iamkyle on 8/30/2013 5:18:50 PM , Rating: 2
Jelly Bean runtime is already in the 10.2 releases...

"Spreading the rumors, it's very easy because the people who write about Apple want that story, and you can claim its credible because you spoke to someone at Apple." -- Investment guru Jim Cramer

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