Windows 8.1 Hits RTM, Aims to Win Back Customers
August 27, 2013 7:12 PM
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Start Button, boot to desktop, tile tweaking, tutorials, and many other changes look to win back customers
It's a time of turbulence for Microsoft Corp. (MSFT), the world's largest PC operating system maker. Amidst many struggles, Microsoft's ebullient leader Steve Ballmer announced that he will be
stepping down during the next year
somewhat unintended departure
that his critics have
long been clamoring for
I. Ballmer's Bane Revisited
While Windows Vista may be Mr. Ballmer's
, the driving force behind his departure was arguably Windows 8.
Windows 8 started off a promising concept, but fell victim to a myriad of flaws and shortcomings, which have led to the
biggest percentage drop in PC sales ever
. One major issue was the scope of the redesign -- Microsoft dropped a very new and different interface on consumers with the graphically rich "Modern UI" (aka Metro) homepage and a slew of new multi-touch gestures. Where other similarly complex OSs such as Android include a built-in tutorial that helps teach users how to use the new UI, Windows 8 had no such tutorial. As a result many customers
wrote Windows 8 off quickly, "downgrading" to Windows 7
Other critical flaws in Windows 8 include Microsoft's inability to enforce
its intended touchscreen requirement
-- a critical pillar of the optimal Windows 8 consumer experience -- and Microsoft's
unwillingness to listen to customers
who wanted a backup traditional Start Button/Start Menu when in Desktop Mode.
Even as Mr. Ballmer prepares his exit, his company is aiming to fix some of its Windows 8 misses with Windows 8.1.
The Start Button hovers in Windows 8.1 allowing a fast return to the Desktop Mode. New users are now greeted with tutorials to help them learn the foreign interface in more of a friendly fashion. [Image Source: CNET]
Windows 8.1 and Windows 8.1 RT
hit Release to Manufacturing
(RTM) on Wednesday. The OS will be released consumers on Oct. 18 as
a free update for all Windows 8 users
II. Windows 8.1 Aims to Turn Around Windows 8 Flop
The RTM build should pack a near complete feature set -- include the aforementioned missing tutorials and Start Button. While
not the Start Button that some consumers were hoping for
, the new Start Button hovers familiarly in the lower left-hand corner, allowing you to quickly flip into and out of the Modern UI -- essentially an unrolled Start Menu -- with a click. Windows 8.1 also
restores the ability to boot to desktop
-- rather than the Modern UI Homepage.
It also integrates
numerous other improvements
, including unified themes; new Modern UI core apps; the ability to unpin, group move, and resize tiles at will; and an improved Windows Store.
Microsoft has taken a gamble by putting the people behind Windows 8 and its mobile twin Windows Phone 8
in key positions of leadership
, during the
recent executive shakeup
. This is a clear testimony to the fact that while Mr. Ballmer may be being shuffled out the door, Microsoft's Board of Directors believes the company was headed in the right direction with Windows 8 and merely failed on the delivery.
Windows 7, Microsoft's
greatest sales success
, was born out of the ashes of the
poorly received Windows Vista
. Likewise Microsoft is looking to hone the sooty carbon of Windows 8 into a diamond with Windows 8.1. Windows 8.1 RTM is the last major milestone in that pre-release refinement process.
This article is over a month old, voting and posting comments is disabled
8/29/2013 4:23:28 PM
Open IE in W8. Can you even see the scroll bar? On W7/XP it's in blue. Making it gray and making it blend in with the background is advancement?
Same thing with MSO - the back ground is two dimensional - black, white, gray, purplish. Scroll bar is at least a little better than IE, but only because it is longer.
Go to metro. Open up a .PDF file. Get a list of the .PDFs. Click one and try to delete it. It can't be done. Why? Because the second you click it the file gets opened in the Preview pane. Change the file association so that Preview doesn't open and you can now delete the file.
Yes, MSO has some nice functionality - like being able to send a notice through Lync and being notified when a Lync user is contacting you, but the MSO Ribbon still stinks, no matter what app it is used on.
Those of us who use Nero to burn CDs/DVDs/ISOs will quickly learn to scorn the built in burner. If you don't chose the right option when a blank disc is inserted you will probably end up going through gyrations in figuring out how to burn a disc.
IE, upon startup, doesn't always restore the last session. And most of the time it won't allow you the option to restoe the last session since it is grayed out. So now I have to wait 30 seconds after I close IE before I can shut down my machine, in the hope that it will open correctly the next time I launch it. In W7 and XP IE works fine. Is that advancement?
Open up Reader again. Go looking for a file. You'll be hitting the "Go up" radio button a lot. Is that advancement? How is that faster than going through the explorer, where the drives and folders are on the left and the files are on the right and I can quickly scan the right pane and scroll quickly. That may be okay if one assumes that documents are only saved in the user's default locations but useless when one spans different directories, different hard discs, different CD/DVDs, different server hard disks or user containers.
That's not advancement. It's devolution, just as having to remember DOS type commands in the Metro screen.
Say you want to install a new printer, a new scanner, a new Wireless Access Point. Do you input "Printer," into a blank area of the Metro screen? "Sca" should get you to "Windows Fax and Scan". "Wir" will not get you to "Network and Sharing Centre". Don't bother typing in "NET". So basically you have to go to the Control Panel by typing in "Cont" (fewer letters will get you more choices, so "Co" will get you started. If you have to get to the Control Panel from the desktop then it makes sense to be able to go directly to the Control Panel from the desktop. A mouse is easier with scrolling menu items.
Basically I tell everyone to install "Classic Shell" and then throw install WinAero skin. It takes me a few minutes to teach them how to configure it so that it works easiest.
Going to flat icons is not an advancement when one already is pleased with 3D icons. The Metro flat tiles aren't attractive. Apple is supposedly thinking of doing the same. Guess there's not enough graphical power to draw 3D icons, or doing so takes up too much memory.
For me, IE not restoring the last open session is a killer. Having to wait until the spinning arrow stops before I can shut down is a killer. That is not innovation. 2D icons with 2D colours in 2D apps. is not innovation. It's an eye strain. Removing functions from a menu, then having to get to the Ribbon Customization so that you get them back is not innovation, not when it will take a few clicks (once you know how (hit the FILE menu button)) to be able to get to where you want. Over time many of us have become acquainted with how the Ribbon functions. Now go and try to burn a DVD... It's not really that intuitive.
Innovation for innovation's sake is not innovation. Innovation must serve a purpose. It should make it easier to complete a task. Not the other way around.
"We are going to continue to work with them to make sure they understand the reality of the Internet. A lot of these people don't have Ph.Ds, and they don't have a degree in computer science." -- RIM co-CEO Michael Lazaridis
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