BlackBerry Confirms Serious SMS Flaw in 10.1 Update, No Timeframe for Fix Given
August 1, 2013 9:55 AM
comment(s) - last by
SMS flaw in new BlackBerry 10.1 maintenance release deletes messages for some users
recently rolled out a new maintenance release for its
BlackBerry 10.1 operating system
(10.1.0.4633). Unfortunately, the maintenance release has a nasty flaw in its SMS application. Some users are reporting that after they apply the update their SMS messages are disappearing.
Even more troubling is that fact that some users are reporting that the update destroys all SMS functionality.
After a few days of silence on the matter, Blackberry has posted an official response to its Knowledge Base that confirms the problem. The KB article states:
After an upgrade or update was performed to BlackBerry OS version 10.1.0.4633 it is noticed that all of the SMS and MMS messages have been discarded from the device.
And goes on to add:
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
Obviously, if you haven't applied the 10.1 maintenance release to your BlackBerry device, you should probably hold off until this issue is resolved.
This article is over a month old, voting and posting comments is disabled
8/1/2013 3:29:53 PM
I agree with you. My girlfriend has the Z10, which she got on release day. She updated her phone, with no problems. But she also backups up her phone before any updates. The original OS had some bugs in it (the inconsistent restarts was her biggest annoyance), but with this update it is running a lot better than before. No problems. She prefers Blackberry, this is her 3rd Blackberry (Pearl, Torch, and now Z10). All her coworkers have iPhones, so she has experiences with using iPhones, and hates iPhones now from her experiences with it. I have an Samsung (Android OS) phone, which she has used from time to time. And we also own an Asus Transformer TF300 Tablet (Android OS). So she hates the Android OS too. So it was a no-brainer for her to stay with Blackberry. And she is dreading the day when (if) Blackberry goes under and she will have to settle for an iPhone, Android, or Windows based phones and dealing with all the problems to go with those phones and wishing she had a Blackberry instead. Each phone has their pros and cons. For her Blackberry has more pros than cons, compared to the phones out now. That is her personal preference. Just like others prefer iPhones, Androids, and Windows. Which ever one gives you the best experience while using it.
"It seems as though my state-funded math degree has failed me. Let the lashings commence." -- DailyTech Editor-in-Chief Kristopher Kubicki
BlackBerry Posts Surprise Loss on BB10 Flop; Only 2.7m BB10 Devices Sold in Q2
June 28, 2013, 2:47 PM
RIM Ditches Name, Becomes "BlackBerry", Announces BlackBerry 10 Smartphones
January 30, 2013, 10:00 AM
AT&T Will Also Receive the HTC One (M8) for Windows
August 19, 2014, 9:27 PM
Sharp's "Edge-to-Edge" AQUOS Crystal Smartphone Coming to Sprint for $239 Off-Contract
August 19, 2014, 7:31 PM
After 34 Years With Microsoft, Steve Ballmer Parts Way to Focus on LA Clippers
August 19, 2014, 4:17 PM
HTC One (M8) for Windows Officially Announced for Verizon Wireless
August 19, 2014, 12:15 PM
Quick Note: ASUS Readies Smartwatch for IFA 2014, Shows Teaser Image
August 19, 2014, 9:30 AM
LG Already Gearing Up for G Watch Sequel Next Month
August 19, 2014, 7:54 AM
Most Popular Articles
Lumia 830 Gets Major Upgrades Including New 20.1 Megapixel Toshiba Sensor
August 15, 2014, 6:00 PM
With USB Type-C Spec Finalized, Reversible Cables Will Soon Be Upon Us
August 13, 2014, 8:46 AM
Windows Phone, BlackBerry Smartphone Market Share Falls to 2.5%, 0.5% Respectively
August 15, 2014, 9:44 AM
Update: Samsung Gets Official With 4.7”, Aluminum-frame Galaxy Alpha Smartphone
August 14, 2014, 8:56 AM
GM Concedes That the Cadillac ELR Doesn’t Really Compete with the Tesla Model S
August 15, 2014, 5:42 PM
Latest Blog Posts
Space Terrorism is a Looming Threat For the United States
Apr 23, 2014, 7:47 PM
Facebook Aims to Provide Internet to "Every Person in the World" with Drones, Satellites
Apr 1, 2014, 10:20 AM
Retail Mobile Sites Experience Outages in Light of Simplexity's Bankruptcy
Mar 14, 2014, 8:48 AM
Tesla vs. BMW: Who Has the Safer EV?
Feb 1, 2014, 2:56 PM
Justice Leaks Details of Next HTC One Two Flagship Phone
Dec 5, 2013, 4:04 PM
More Blog Posts
Copyright 2014 DailyTech LLC. -
Terms, Conditions & Privacy Information