BlackBerry Confirms Serious SMS Flaw in 10.1 Update, No Timeframe for Fix Given
August 1, 2013 9:55 AM
comment(s) - last by
SMS flaw in new BlackBerry 10.1 maintenance release deletes messages for some users
recently rolled out a new maintenance release for its
BlackBerry 10.1 operating system
(10.1.0.4633). Unfortunately, the maintenance release has a nasty flaw in its SMS application. Some users are reporting that after they apply the update their SMS messages are disappearing.
Even more troubling is that fact that some users are reporting that the update destroys all SMS functionality.
After a few days of silence on the matter, Blackberry has posted an official response to its Knowledge Base that confirms the problem. The KB article states:
After an upgrade or update was performed to BlackBerry OS version 10.1.0.4633 it is noticed that all of the SMS and MMS messages have been discarded from the device.
And goes on to add:
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
Obviously, if you haven't applied the 10.1 maintenance release to your BlackBerry device, you should probably hold off until this issue is resolved.
This article is over a month old, voting and posting comments is disabled
8/1/2013 12:58:48 PM
I installed this update two days ago when it was released and lost nothing everything is intact an the phones runs better than the previous version.
If your one of the unlucky ones that lost your text messages I feel for ya but this hasn't affected everyone.
8/1/2013 3:29:53 PM
I agree with you. My girlfriend has the Z10, which she got on release day. She updated her phone, with no problems. But she also backups up her phone before any updates. The original OS had some bugs in it (the inconsistent restarts was her biggest annoyance), but with this update it is running a lot better than before. No problems. She prefers Blackberry, this is her 3rd Blackberry (Pearl, Torch, and now Z10). All her coworkers have iPhones, so she has experiences with using iPhones, and hates iPhones now from her experiences with it. I have an Samsung (Android OS) phone, which she has used from time to time. And we also own an Asus Transformer TF300 Tablet (Android OS). So she hates the Android OS too. So it was a no-brainer for her to stay with Blackberry. And she is dreading the day when (if) Blackberry goes under and she will have to settle for an iPhone, Android, or Windows based phones and dealing with all the problems to go with those phones and wishing she had a Blackberry instead. Each phone has their pros and cons. For her Blackberry has more pros than cons, compared to the phones out now. That is her personal preference. Just like others prefer iPhones, Androids, and Windows. Which ever one gives you the best experience while using it.
"The whole principle [of censorship] is wrong. It's like demanding that grown men live on skim milk because the baby can't have steak." -- Robert Heinlein
BlackBerry Posts Surprise Loss on BB10 Flop; Only 2.7m BB10 Devices Sold in Q2
June 28, 2013, 2:47 PM
RIM Ditches Name, Becomes "BlackBerry", Announces BlackBerry 10 Smartphones
January 30, 2013, 10:00 AM
Report: Windows Phone, Windows RT May be Offered Free to OEMs
December 12, 2013, 2:31 PM
New Policies for Cell Phone Unlocking to Arrive "Soon"
December 12, 2013, 12:43 PM
Facebook to Add Auto-Play Video to NewsFeed for All Mobile Users
December 12, 2013, 9:35 AM
AT&T CEO Says Carriers Can No Longer Foot the Bill for High-End, Subsidized Smartphones
December 11, 2013, 10:55 AM
IPotty and iPad Tot Seat Ignite Controversy: Brilliant or "Destructive"?
December 10, 2013, 6:22 PM
Quick Note: Sleek White Second-Gen Nexus 7 Goes on Sale for $269
December 10, 2013, 4:55 PM
Most Popular Articles
Experts: Masturbation Prevents Cancer, Diabetes, Insomnia, and Depression
December 6, 2013, 2:01 PM
Hackers Nab 2 Million Login Credentials from Facebook, Gmail, Twitter
December 5, 2013, 1:00 PM
Thieves Steal Truck with Cobalt-60 Onboard in Mexico, Will Die "Without a Doubt" from Exposure
December 5, 2013, 12:04 PM
Report: Windows 8.2 Revives Start Menu, Runs Metro Apps in Desktop Mode
December 10, 2013, 2:56 PM
U.S. Navy Fires "XFC" Drone from Underwater Submarine
December 6, 2013, 2:35 PM
Latest Blog Posts
Justice Leaks Details of Next HTC One Two Flagship Phone
Dec 5, 2013, 4:04 PM
Global Cyber Espionage Concerns Reveal Growing Cyber Armies
Nov 29, 2013, 11:04 AM
Is The Period Becoming an Expression of Anger?
Nov 26, 2013, 2:02 PM
NSA and Congress -- You Will Never Kill the Constitution, It's an Idea
Nov 10, 2013, 2:00 PM
AT&T Explores $100B+ USD Deal to Acquire Vodafone's European Operations
Nov 4, 2013, 7:34 AM
More Blog Posts
Copyright 2013 DailyTech LLC. -
Terms, Conditions & Privacy Information