BlackBerry Confirms Serious SMS Flaw in 10.1 Update, No Timeframe for Fix Given
August 1, 2013 9:55 AM
comment(s) - last by
SMS flaw in new BlackBerry 10.1 maintenance release deletes messages for some users
recently rolled out a new maintenance release for its
BlackBerry 10.1 operating system
(10.1.0.4633). Unfortunately, the maintenance release has a nasty flaw in its SMS application. Some users are reporting that after they apply the update their SMS messages are disappearing.
Even more troubling is that fact that some users are reporting that the update destroys all SMS functionality.
After a few days of silence on the matter, Blackberry has posted an official response to its Knowledge Base that confirms the problem. The KB article states:
After an upgrade or update was performed to BlackBerry OS version 10.1.0.4633 it is noticed that all of the SMS and MMS messages have been discarded from the device.
And goes on to add:
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
Obviously, if you haven't applied the 10.1 maintenance release to your BlackBerry device, you should probably hold off until this issue is resolved.
This article is over a month old, voting and posting comments is disabled
8/1/2013 12:58:48 PM
I installed this update two days ago when it was released and lost nothing everything is intact an the phones runs better than the previous version.
If your one of the unlucky ones that lost your text messages I feel for ya but this hasn't affected everyone.
8/1/2013 3:29:53 PM
I agree with you. My girlfriend has the Z10, which she got on release day. She updated her phone, with no problems. But she also backups up her phone before any updates. The original OS had some bugs in it (the inconsistent restarts was her biggest annoyance), but with this update it is running a lot better than before. No problems. She prefers Blackberry, this is her 3rd Blackberry (Pearl, Torch, and now Z10). All her coworkers have iPhones, so she has experiences with using iPhones, and hates iPhones now from her experiences with it. I have an Samsung (Android OS) phone, which she has used from time to time. And we also own an Asus Transformer TF300 Tablet (Android OS). So she hates the Android OS too. So it was a no-brainer for her to stay with Blackberry. And she is dreading the day when (if) Blackberry goes under and she will have to settle for an iPhone, Android, or Windows based phones and dealing with all the problems to go with those phones and wishing she had a Blackberry instead. Each phone has their pros and cons. For her Blackberry has more pros than cons, compared to the phones out now. That is her personal preference. Just like others prefer iPhones, Androids, and Windows. Which ever one gives you the best experience while using it.
"The Space Elevator will be built about 50 years after everyone stops laughing" -- Sir Arthur C. Clarke
BlackBerry Posts Surprise Loss on BB10 Flop; Only 2.7m BB10 Devices Sold in Q2
June 28, 2013, 2:47 PM
RIM Ditches Name, Becomes "BlackBerry", Announces BlackBerry 10 Smartphones
January 30, 2013, 10:00 AM
Microsoft Launches Budget Lumia 640/640 XL; No High-End Devices Until This Fall
March 4, 2015, 9:10 AM
Finished Apple Watch Expected to be Showcased at"Spring Forward" Mar. 9 Event
February 26, 2015, 12:17 PM
Google Preps Pixel 2 ChromeBook, New X Server Replacement "Freon"
February 24, 2015, 11:12 PM
Report: Samsung Semiconductor Bounces Back w/ iPhone SoC and Memory Orders
February 24, 2015, 1:40 PM
Comcast Borrows Apple's Branding Flourishes for Its Remotes
February 24, 2015, 11:32 AM
NVIDIA Bows to Outraged Overclockers, Will Restore Feature in Upcoming Driver
February 23, 2015, 12:30 PM
Most Popular Articles
Windows 10 Adds USB 3.1 for Dual-Role Peripherals, External Display Support
February 27, 2015, 11:39 AM
FCC Bans Data Discrimination, Defies Comcast, Adopting Net Neutrality Regulation
February 26, 2015, 4:03 PM
Australian Engineers Successfully Developed 3D-Printed Jet Engines
March 2, 2015, 11:08 AM
Samsung is Bringing Sexy Back w/ Launch of Razor-Thin Galaxy S6 and S6 Edge
March 3, 2015, 2:25 AM
Lenovo Vows to Drop "Adware" and "Bloatware" From Its PCs
February 27, 2015, 3:09 PM
Latest Blog Posts
Sceptre Airs 27", 120 Hz. 1080p Monitor/HDTV w/ 5 ms Response Time for $220
Dec 3, 2014, 10:32 PM
Costco Gives Employees Thanksgiving Off; Wal-Mart Leads "Black Thursday" Charge
Oct 29, 2014, 9:57 PM
"Bear Selfies" Fad Could Turn Deadly, Warn Nevada Wildlife Officials
Oct 28, 2014, 12:00 PM
The Surface Mini That Was Never Released Gets "Hands On" Treatment
Sep 26, 2014, 8:22 AM
ISIS Imposes Ban on Teaching Evolution in Iraq
Sep 17, 2014, 5:22 PM
More Blog Posts
Copyright 2015 DailyTech LLC. -
Terms, Conditions & Privacy Information