BlackBerry Confirms Serious SMS Flaw in 10.1 Update, No Timeframe for Fix Given
August 1, 2013 9:55 AM
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SMS flaw in new BlackBerry 10.1 maintenance release deletes messages for some users
recently rolled out a new maintenance release for its
BlackBerry 10.1 operating system
(10.1.0.4633). Unfortunately, the maintenance release has a nasty flaw in its SMS application. Some users are reporting that after they apply the update their SMS messages are disappearing.
Even more troubling is that fact that some users are reporting that the update destroys all SMS functionality.
After a few days of silence on the matter, Blackberry has posted an official response to its Knowledge Base that confirms the problem. The KB article states:
After an upgrade or update was performed to BlackBerry OS version 10.1.0.4633 it is noticed that all of the SMS and MMS messages have been discarded from the device.
And goes on to add:
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
Obviously, if you haven't applied the 10.1 maintenance release to your BlackBerry device, you should probably hold off until this issue is resolved.
This article is over a month old, voting and posting comments is disabled
8/1/2013 10:21:10 AM
Yes, but I'm sure the small number of customers they still have are quite annoyed.
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