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Fee hike will generate an extra $150 million for Time Warner

Time Warner Cable announced yesterday that it had begun notifying customers of an increase on the rent paid each month for cable modems (subscribers to the company's base cable internet plan have been paying $3.95 per month to lease a modem since last November).

Time Warner Cable is now increasing the monthly rate for leasing the modem to $5.99 per month starting with the next billing cycle. A few dollars doesn't sound like huge hike, but the additional fee will reportedly generate an extra $150 million in revenue this year alone for the cable giant.

Apparently, only customers on the company's most popular plan will pay the extra fee for modem rental. Customers who are on more expensive and higher-end cable internet packages won't be affected by the change in rental rate.
 
Time Warner Cable says that the fee hike stems from costs associated with providing the modem.

Despite the fact that the lease amount has increased to $5.99, Time Warner Cable’s fee is still lower than competitors such as Comcast, which charge between seven dollars and eight dollars per month.
 
Of course, one way to avoid the fee altogether is to purchase your own modem from Time Warner Cable’s approved list. By going this route, the modem would “pay for itself” within a year or less.

Source: Reuters



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RE: Buy your own modem NOW.
By Omega215D on 7/31/2013 12:33:13 AM , Rating: 2
Problem being, even after using Time Warner's modems I've received little support when their pieces of crap failed or were failing on me. They gave me a massive run-around and then a long waiting period for a service personnel to come out and test the connection and replace the modem. ended up going to a TW center 40 min. out at got a swap though they tried insisting that I get an upgrade so that I can receive better service, quality and speeds.

So much for them backing their garbage. I bought a Surfboard modem DOCSIS 3.0 off craigslist for $40 and haven't had an issue since and it was easy to configure despite TW scare tactics.

Right now I'm in the process of switching to FiOS and passing the modem to a friend.


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