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Nokia says it's trying to explain to Microsoft that its current app efforts aren't good enough

Windows Phone is growing, but it is doing so very slowly.  And while Nokia Oyj. (HEX:NOK1V) has captured most of those sales, spurring the Finnish phonemaker to a minor recovery, at least one executive at Nokia is taking Microsoft Corp. (MSFT) to task for not doing more to make the platform a success.

I. "You Can't Sell a Phone Without the Apps"

Comments Nokia VP Bryan Biniak:

People rely on applications for their day-to-day life and if you don't have something which I use in my day-to-day life I'm not going to switch [operating systems] because I don't want to compromise the way I live my life just to switch to a phone.  It's not just about the hardware, it's about the tools that are on the hardware. You can't sell a phone without the apps, you just can't.

But the Nokia VP gives Microsoft a bit of a pass in the International Business Times interview, acknowledging that Windows Phone is "not even Microsoft's second, third or fourth priority."

Nokia Bryan Biniak
Nokia VP Bryan Biniak [Image Source: NokiaMob.me]

He compares the slow start of Windows Phone to Microsoft Xbox run.  Today the Xbox is the top selling console on the market, but when it first came out, it badly trailed its veteran rivals and many sneered at the prospect of a Microsoft gaming console.

Ultimately, the one place where Microsoft support is falling short, Mr. Biniak indicates, is with apps.  He remarks:

We are releasing new devices frequently and for every new device, if there is an app that somebody cares about that's not there that's a missed opportunity of a sale.  We are trying to evolve the cultural thinking [at Microsoft] to say 'time is of the essence.' Waiting until the end of your fiscal year when you need to close your targets, doesn't do us any good when I have phones to sell today.

To give you a reason to switch, I need to make sure the apps that you care about on your device are not only on our phones, but are better. I also need to provide you unique experiences that you can't get on your other devices.

On the hardware end Nokia has arguably held up its end of the bargain.  In the past year it has released 10 new Lumia models.  And rather than simply releasing yet another 1080p, Snadragon 600-powered big-screen smartphone, Nokia went a unique route offering a phone with more modest hardware, but with the best camera of any smartphone in the business (the Lumia 1020).  Nokia was rewarded with Lumia sales of 7.4 million units.  That's up 85 percent over last year's sales of 4 million in Q2 2012, and marks the first time Lumia sales passed sales of Blackberry, Ltd. (TSE:BB).

Nokia Lumia 1020

While Nokia lost less money then expected (€227M, versus an analyst consensus of €258.8M), it fell substantially short on revenue and narrowly missed analyst expectations of 7.8 million Lumia units for the quarter.

Apple, Inc. (AAPL) (who sold 31.2m iPhones in the quarter) is outselling Nokia roughly 4-to-1, while Samsung Electronics Comp., Ltd. (KSC:005930) is outselling Nokia roughly 3-to-1 with its Galaxy line, or 10-to-1 with its overall "smartphone" line (which includes non-Android, low-end models).

II. Nokia Plans to Fix App Shortage, With or Without Microsoft

As Mr. Biniak says, one major value shortcoming when it comes to Windows Phone is a lack of apps.  While Windows Phone has a number of great apps in its catalogue of 165,000 high profile apps, some high profile hits from other platforms are still missing.  Google Inc.'s (GOOG) Android platform has over a million apps, while Apple's App Store has over 900,000 apps.  Windows Phone fans tend to dismiss this advantage, saying they'd rather have a better device than every app on the market, but even they must recognize that many buyers will simply refuse to make that choice and reject Windows Phone automatically as long as its app catalog remains anemic.

Windows Phone marketplace
Windows Phone's app selection still trails its rivals. [Image Source: WinSource]

Nokia isn't giving up on Microsoft and Windows Phone.  But it also isn't going to wait around for Microsoft to get serious about apps.  It's paying developers aggressively to port their most popular apps to Windows Phone.  Mr. Biniak, who helps lead developer outreach efforts, says:

[By the end of 2013] people will be hard-pressed to say '[Windows Phone] doesn't have this app' and it makes a material difference. I don't think there will be any [app developers] we don't have commercial agreements with, and so maybe it's not published by the end of the year but it will be published before the end of [March].

As a company we don't want to rely on somebody else and sit and wait for them to get it right.

 
That commitment will fix the issue of "select applications that need to be there", which aren't currently in the catalog, according to Mr. Biniak.  He just wishes his company's partner, Microsoft, was doing a bit more to help the cause, by the sound of it.

Source: International Business Times



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RE: Blames MS ?
By Mitch101 on 7/29/2013 2:12:23 PM , Rating: 2
Symbian had no future Nokia would be like RIM today ever decreasing.

The problem is social media the more Windows Phones they can get into users hands the more people will discover how good Windows Phones are and suggest them to their friends. Windows Phone has the highest satisfaction rate even Siri said so until they gagged her.

The second problem is getting sales people to push the Windows Phone. Instead people look at the specs of the device over the functionality of the device. Now that Windows Phone has flagship devices with the best cameras on the market they are only a few months away from matching the screen resolution and processor power despite not requiring it to have a fast robust device.

The third problem is Samsung delivered with the S3 had everyone continued to make the Android crap they were making then Windows Phone would be increasing faster. Now that Windows Phone has surpassed the S3 it still needs to solve the social media aspect of getting the device out there and into peoples hands. Once they see how rock solid the device is they will tell thier friends and so the trend upward continues.


RE: Blames MS ?
By Reclaimer77 on 7/29/13, Rating: 0
RE: Blames MS ?
By Mitch101 on 7/29/2013 2:34:50 PM , Rating: 3
Stop looking at your tiny penis.


RE: Blames MS ?
By retrospooty on 7/29/2013 6:22:49 PM , Rating: 2
WOW.

What is it like in your world? good that its passed the S2 from Q2 2012, but its now Q3 2013 and it competition is even stiffer.


RE: Blames MS ?
By retrospooty on 7/29/2013 6:24:27 PM , Rating: 2
Derp... S3 from Q2 2012


RE: Blames MS ?
By pandemonium on 7/30/2013 3:40:24 AM , Rating: 2
Exactly the way I see it. In popular media and sales, the race for hardware specs is running amok. Why? Who cares? Does having a more powerful processor actually assist your every day use on that device? Not necessarily. This is how Nokia got away with having "sub-par" hardware for so many years; because their software optimized that hardware handily.

Consumers don't know what they really want. They're sold on higher numbers in products and cheaper numbers from their wallets.

Slowly, the uninformed consumers are starting to disregard the sales pitch of numbers and are just trying it out and seeing how the actual interaction works and basing their judgements on that.


"I mean, if you wanna break down someone's door, why don't you start with AT&T, for God sakes? They make your amazing phone unusable as a phone!" -- Jon Stewart on Apple and the iPhone














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