T-Mobile Unveils New Jump! Program: Twice Yearly Upgrades for $10/Month
July 10, 2013 4:56 PM
comment(s) - last by
Plan is only $2 USD/month more than the previous equipment protection plan, which it overlaps
Deutsche Telekom AG's (
) T-Mobile USA has been drawing a lot of attention lately. First, there's
the merger of the budget carrier
with MetroPCS. Then there are the
signs of recovery
T-Mobile has been showing after many quarters of losses. Lastly, there's the company's dramatic decision to
move away from subsidized handsets
, becoming the only carrier to move
towards a more European model
Today the carrier
another unique offer to customers that's sure to draw interest -- a biannual phone replacement plan called "JUMP!". Here's how it works.
Currently T-Mobile offsets the sting of unsubsidized handsets by splitting the lumped cost into payments under its two-year "Equipment Installment Program" (EIP). For instance, an iPhone 5 costs
$20 USD/month under the EIP
, plus a one-time payment of $99 USD (for a total of $580 USD). But that still leaves customers in a bind, as they either have to pay the full remaining cost of the device, if they choose to upgrade early or leave T-Mobile.
That's where JUMP! comes in. It costs $10 USD/month, or $120 USD/year, but entitles you to trade in your handsets twice every 12 months. T-Mobile USA will presumably resell these relatively new handsets to non-JUMP! customers, under the standard EIP. Meanwhile, your remaining payments are voided and you get to pick a new phone.
To be clear, you still have to pay your monthly EIP fee, on top of $120 USD annual JUMP! fee, so the plan will only save you if you want expensive flagship phones (which makes sense, as otherwise why would you be upgrading biannually?).
But the plan also brings extra benefits -- protection against "malfunction, damage, loss, or theft". T-Mobile had previously charged $8 USD/month for that protection alone, so the JUMP! plan looks like an even better deal in that light.
JUMP! both protects your phone and allows you to take it in to a store every sixth months for an upgrade. [Image Source: Bloomberg]
T-Mobile USA President and CEO John Legere
brags, "At some point, big wireless companies made a decision for you that you should have to wait two years to get a new phone for a fair price. That's 730 days of waiting. 730 days of watching new phones come out that you can't have. Or having to live with a cracked screen or an outdated camera. We say two years is just too long to wait. Today, we're changing all that with the launch of JUMP! Now, customers never have to worry about being stuck with the wrong phone. And, yes - it's really as good as it sounds."
Additionally, the carrier unveiled a $100 USD/month family plan that supports unlimited calling and text on four lines, plus 500 MB of high speed data to split (additional data is available for free, but at 3G speeds).
T-Mobile also gives an update on its 4G LTE network, which it is currently in the process of rolling out. T-Mobile USA is
the last major carrier
to deploy LTE, but it's planning an aggressive deployment to catch up. According to today's release, the LTE network now covers 116 cities, or roughly 157 million Americans.
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Sounds almost too good to be true
7/10/2013 5:49:05 PM
John Legere makes some incredibly sane points that no greedy corporation would ever say. What's going on here? $120/year to trade in your phone TWICE a year? That's practically incredible and I'd jump on it in a second if I could. That family plan sounds incredibly reasonable as well. What's going on here?
RE: Sounds almost too good to be true
7/10/2013 5:55:46 PM
But he said it's as good as it sounds.
"A politician stumbles over himself... Then they pick it out. They edit it. He runs the clip, and then he makes a funny face, and the whole audience has a Pavlovian response." -- Joe Scarborough on John Stewart over Jim Cramer
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