Xbox Chief: If You Can't Get Online, Don't Buy an Xbox One
June 12, 2013 9:57 AM
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Microsoft makes it clear that its new console has no home with folks with unreliable connections
Gamers are in an uproar about Microsoft Corp.'s (
"always-on" digital rights management
(DRM) scheme, which requires the console "phone home" via your internet connection on a daily basis.
Many gamers were outraged. What if local construction or service provider difficulties knocked out your connection for a couple weeks? What if you lived in a region like Alaska or the Rockies that had power, but had slow (or no) internet? What if you were a service person serving overseas? Microsoft's requirement was unprecedented and rubbed many gamers the wrong way.
Microsoft Xbox (Interactive Entertainment division) President Don Mattrick says he's sorry for gamers who don't have the internet and hence are not entitled to
an Xbox One
He's asked by
's Geoff Keighley about the controversial DRM strategy. Mr. Mattrick comments:
Some of the advantages that you get, of having, a box that is designed to use an online state, so, that, uh, to me is the future-proof choice, and I think people, could've arguably gone the other way if we didn't do it and fortunately we have a product for people who aren't able to get some form of connectivity, it's called Xbox 360.
[I]f you have zero [or unreliable] access to the internet, that is an offline device, I mean, seriously, when I read the blogs, and thought about who's really the most impacted, there was a person who said 'hey, I'm on a nuclear sub,' and I don't even know what it means to be on a nuclear sub but I've gotta imagine it's not easy to get an internet connection.
But lest you think he's unsympathetic he comments, "Hey, I can empathize, if I was on a nuclear sub, I'd be disappointed."
It seems the Microsoft Xbox comments sound remarkably similar
to those of former Xbox Creative Director Adam Orth
for debating with gamers about their ability to play offline. In light of Microsoft's willingness to put forth a relatively flagrant face on the issue, it's somewhat baffling why Mr. Orth was fired for following the party line.
Faulty internet == No Xbox One for you!
But for better or worse Microsoft's policy for anyone who doesn't have 100 percent reliable, speedy internet is this: don't buy an Xbox One.
Microsoft says you should buy an Xbox 360 instead. Of course, you could always buy a nice gaming PC, a Sony Corp. (
) PlayStation 4 (
$100 cheaper than an Xbox One
), or Nintendo Comp., Ltd.'s (
console ($150 cheaper than an Xbox One).
GameTrailers on YouTube
This article is over a month old, voting and posting comments is disabled
6/12/2013 3:51:40 PM
When the Xbox live service has ever had issues, MS as imediately refunded game time to all users whether you were online at the time or not. I'd say thats a pretty good thing.
LTU has been around since floppy diskettes. Its nothing new.
I've found it very humorus that when this news came out everyone went to the internet to complain about it. I'm pretty sure these are the same people who complained the Xbox 360 originally didnt have WiFi. "if you make me use the internet I'm upset, if you dont provide enough ways to access the internet I'm upset"
"im a gamer on the bleeding edge of technology and digital media consumption, you make me use the internet im going to boycot your product"
gimme a break
6/12/2013 8:06:30 PM
Because someone that has internet now means they'll have an inseverable connection for the rest of their mortal lives?
I moved once... took the cable company 2 weeks to send a tech out to install cause they had to run new underground lines. Moments like that are when consoles are best. Without internet or TV gaming was the most enjoyable use of my free time. Too bad I didn't have an XBone back then to use as a decorative table piece.
6/12/2013 9:41:05 PM
Oooh, a refund of 1.5 pennies an hour. I bill at $200/hour.
6/12/2013 9:44:40 PM
Good for you. To some people a mere $5 or $10 can be a lot money to just up and waste.
God forbid a company tries to treat its consumers kindly.
"We are going to continue to work with them to make sure they understand the reality of the Internet. A lot of these people don't have Ph.Ds, and they don't have a degree in computer science." -- RIM co-CEO Michael Lazaridis
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