Microsoft CEO Steve Ballmer and Qualcomm CEO Paul Jacobs  (Source: talkvietnam)
Despite failure of Microsoft's ARM offerings, Qualcomm says better sales await

Acer President Jim Wong said in a recent discussion that while his company has "ongoing" plans for a future ARM-based Windows tablet, "There's no value doing the current version of RT."

The frank snub of Windows on ARM (officially, Windows RT) might seem overly harsh, were it not for the cold hard sales numbers.  According to market research firm International Data Corp. (IDC), sales of Windows RT tablets -- including Microsoft's own flagship "Surface RT" product -- tanked to a total of 200,000 in Q1 2013.  That's a mere 0.4 percent of the 49.2 million tablets that shipped in Q1.

But Luis Pineda, senior vice president of product management at Qualcomm, Inc. (QCOM), a top ARM system-on-a-chip (SoC) maker is firing back, saying poor initial sales are not indicative of Windows RT's long term prospects.  He comments:

We're very excited about Microsoft's strategy around Windows RT.  We're very optimistic with the future of Win RT and we see continued success.

Windows RT launched on devices from major manufacturers last October and used Qualcomm Snapdragon processors.  Qualcomm is working with many more OEM's to launch on Win RT in the future and has a long-term investment in it.

We're not discouraged.  Whenever you launch a brand new ecosystem like Windows RT it would be nice to have a home run from day one. But there's lots of excitement about what's coming.

Windows RT
Qualcomm is standing behind embattled Windows RT. [Image Source: Microsoft]

Microsoft Corp. (MSFT) is reportedly unhappy with the struggles of its new operating system.  Those struggles can largely be traced back to two factors -- lack of legacy compatibility with old x86 apps on ARM devices and poor marketing of this new type of Windows devices.

Samsung Electronics Comp., Ltd. (KSC:005930) executives have focused on the latter point -- poor marketing -- as derailing a promising product.  In January Samsung Electronics Company, Ltd.'s (KSC:005930) North American market PC and tablet SVP, Mike Abary attacked Microsoft's poor consumer education effortscomplaining to CNET:

There wasn't really a very clear positioning of what Windows RT meant in the marketplace, what it stood for relative to Windows 8, that was being done in an effective manner to the consumer. When we did some tests and studies on how we could go to market with a Windows RT device, we determined there was a lot of heavy lifting we still needed to do to educate the customer on what Windows RT was. And that heavy lifting was going to require pretty heavy investment. When we added those two things up, the investments necessary to educate the consumer on the difference between RT and Windows 8, plus the modest feedback that we got regarding how successful could this be at retail from our retail partners, we decided maybe we ought to wait.

He said that his company would not be shipping the Windows RT-powered Ativ Tab tablet to U.S. shores anytime soon, concluding, "We want to see how the market develops for RT.  It's not something we're shelving permanently. It's still a viable option for us in the future, but now might not be the right time."

Other executives have recently been laying it on the embattled OS.  Neil Hand, head of Dell Inc.'s (DELL) tablet and high-end PC business, recently commented, "Demand is not where I would like it to be at this point in time.  The amount of market information about it is not good enough, and the market sentiment is still pretty negative."

The world's fastest growing OEM, Lenovo Group, Ltd. (HKG:0992) has attacked its business appeal.  Lenovo Think PC and visual category manager Simon Kent blasted RT, commenting, "We don't believe that Windows RT is what businesses want.  This is particularly true for a premium product such as Helix, which gives you the performance and capability of a full Ultrabook as well as a business tablet.  Even Microsoft has started to review the RT path they have gone down."

Dell and others have also attacked the quality of Windows ARM apps.  There are currently around 65,000 ARM-compatible apps in The Windows Store.

Qualcomm Windows on Arm
Qualcomm suggests Windows RT is the ultimate consumer experience.
[Image Source: Jason Mick/DailyTech]

Qualcomm VP Pineda insists that Windows RT is a superior experience.  He points to the Dell XPS10, which uses are 1.2 GHz Snapdragon 8060A processor.  He remarks, "This is the ideal machine for me.  It gives me 20 hours of battery and runs more than a day, and is thinner and has no fan and provides 4G LTE access. It has all the software I need."

Microsoft has refused to quit the struggling operating system, believing it to be a key to future success.  The next release is expected to come later this year with Windows 8.1 (codenamed: "Blue").

Source: Qualcomm via CNET

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