Tesla Reveals Generous Model S "Hassle Free" Battery Replacement, Service Programs
April 29, 2013 12:26 PM
comment(s) - last by
Tesla Model S
Tesla wants to make the service process less painful
Tesla explained its new service and warranty program for
the Model S
last week, revealing convenient options like valet services and even a Roadster loaner if your Model S needs to go to the shop.
Tesla CEO Elon Musk laid out the new service and warranty program for the Model S in a blog post, saying that customers should have a service
experience that is even better
than not needing service at all.
Model S owners who need to their vehicle sent to the shop will receive loaner cars, but not just any aged, used loaner car. They'll receive a fully-loaded Model S 85 kWh.
"These will not be our basic model – they will be state of the art with all the best features and options," said Musk. "Nor will this eventually become an aging fleet of overused cars. The Model S loaners will be available for immediate purchase at a price that is lower by 1 percent per month of age and $1 per mile. If you like the service loaner more than your other car, you can just keep it. This ensures that the service fleet is constantly refreshed and gives customers the best optionality."
Model S drivers can even take a Tesla Roadster sports car out for loan until their Model S is released from the service center.
Don't have time to run your Model S to the service center? No problem. Tesla has a valet service that will pick up your car, drop off the loaner and bring your Model S back for additional charge.
Musk added that there is an annual service contract that is optional for Model S drivers, since these vehicles don't require an oil change, smog checks, etc. Drivers can simply bring their cars in for checks like tire alignment, and even if they don't, the warranty is still valid.
Then there's the battery warranty, of course. The battery will be replaced with a reconditioned unit (which promises to be equal to or better than the original pack in energy capacity) and covered as long as damage wasn't due to collision, opening of the battery pack by non-Tesla personnel or intentional abuse.
"The intent is to provide complete peace of mind about
owning your Model S
even if you never read or followed the instructions in the manual," said Musk.
This article is over a month old, voting and posting comments is disabled
RE: Nice, but then it has to be.
4/29/2013 4:29:53 PM
People who go to those forums are people with PROBLEMS. That's why the forums exist.
You can go any ANY forums on any product, and you will see people report problems.
Your blanket statement about Tesla are for people who don't care about their money .... you're just jealous. Why are you so concerned about other people's money? Look after your own first.
RE: Nice, but then it has to be.
4/29/2013 5:30:54 PM
I'm the idiot? Maybe your reading comprehension skills are a bit off. First of all, I'm well aware people with problems report their problems on user forums. I'm a complete and total car enthusiast; I know pretty much everything (good and bad) there is to know about all the different models from the major car makers. I think I made this very clear when I used Audi and Porsche as an example of the forum experience. I myself have been an active member of Hyundai, Mazda, Acura and Lexus forums over the past ~9 years...and have done lots of research on BMW, Mercedes and Audi forums to help friends and family with their car problems
My point, and what you clearly glossed over, thus proving that you are in fact the idiot and not me, is that the range of problems on the Model S shows proof of an unsound assembly process. Like I said, and let me repeat myself because you missed the point: Other car manufacturers will have very specific electrical/mechanical/rattle/assembly problems, which are corrected by a technical service bulletin. In the case of the Model S, the problems reported by this car are incredibly various and numerous by comparison. This simply proves that this is a beta car... anyone wanting to put upwards of $60k into a car with absolutely no track record of reliability in light of the varying degree of problems this car has is not spending their money wisely.
And why would I be jealous of the Model S? I drive a 2011 Ultrasonic Blue Lexus IS-F. I put a fresh coat of carnauba wax on her this weekend. Driving to work this morning, looking through my side mirror, I noticed per the usual, that pretty much every single car that drove past me gave my F a good long look of affection and interest. I've completely lost count of the amount of times someone has complimented my car. Adding to the fact that it's a rare car with a rare color, it's an absolute beast in terms of performance, reliability and resale value... and I don't need to worry about charging stations. At 3 minutes 5.4 seconds, it's ranked #55 all time, tied with the BMW M3, for fastest lap at Virginia International Raceway (VIR is America's version of the Nurburing). Do you think I invested my 60K wisely? Wait a second, I don't need to ask you that question, I already know it was a sound investment. Let me know if 5 years how your Tesla is holding together, if you dare show yourself.
"So if you want to save the planet, feel free to drive your Hummer. Just avoid the drive thru line at McDonalds." -- Michael Asher
Tesla Motors Now Profitable, Drops 40 kWh Model S Battery Option
April 1, 2013, 10:02 AM
Tesla Now Shipping 500+ Model S EVs Weekly
March 22, 2013, 12:03 PM
Tesla Model S: Automobile Mag's 2013 Automobile of the Year
November 2, 2012, 2:14 PM
BMW Testing Tech to Allow Users to Auto-Park, Summon Cars Via Smartwatch
December 16, 2014, 9:30 AM
Lamborghini Offers Up $6,000 Leather-Bound Android Smartphone
December 12, 2014, 3:12 PM
Quick Note: GM Teases Next Generation Chevrolet Volt
November 20, 2014, 3:26 PM
Audi is Latest to Step Into the Hydrogen Game, Delivers A7 Sportback h-tron quattro
November 19, 2014, 1:41 PM
Toyota’s Mirai Hydrogen Fuel Cell Vehicle Priced from $57,500 in the U.S.
November 18, 2014, 10:23 AM
Honda Still Pushing Hydrogen, Introduces FCV Fuel Cell Concept
November 17, 2014, 8:27 AM
Most Popular Articles
Paramount Bans Team America Screenings, Cowers Submissively to North Korea
December 18, 2014, 10:26 PM
Android-Powered BLU Studio 7.0 Claims to be the "World's Largest Smartphone"
December 19, 2014, 2:40 PM
News Corp's Fox is Terrified of North Korea, Kills Upcoming Steve Carell Film
December 18, 2014, 4:09 PM
Amazon's Kindle Fire HDX 8.9 Drops to $299 (30 Percent Off) for a Day
December 22, 2014, 10:57 AM
Miyamoto: Nintendo is Prepping Successor to Troubled Wii U
December 22, 2014, 6:28 PM
Latest Blog Posts
Sceptre Airs 27", 120 Hz. 1080p Monitor/HDTV w/ 5 ms Response Time for $220
Dec 3, 2014, 10:32 PM
Costco Gives Employees Thanksgiving Off; Wal-Mart Leads "Black Thursday" Charge
Oct 29, 2014, 9:57 PM
"Bear Selfies" Fad Could Turn Deadly, Warn Nevada Wildlife Officials
Oct 28, 2014, 12:00 PM
The Surface Mini That Was Never Released Gets "Hands On" Treatment
Sep 26, 2014, 8:22 AM
ISIS Imposes Ban on Teaching Evolution in Iraq
Sep 17, 2014, 5:22 PM
More Blog Posts
Copyright 2014 DailyTech LLC. -
Terms, Conditions & Privacy Information