Botched Malwarebytes Security Update Cripples Thousands of Computers
April 18, 2013 10:59 AM
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Malware software targeted legitimate Windows files
Security vendor Malwarebytes has crippled thousands of computers around the world after a faulty update was applied to its software. The faulty security update applied to the software marked legitimate system files as malware code.
The company admitted to the problem on its
official blog earlier this week
and has since pulled the faulty update.
"At around 3PM PST yesterday [Tuesday] Malwarebytes released a definitions update that disabled thousands of computers worldwide," wrote Malwarebytes’ Marcin Kleczynski.
"Within eight minutes, the update was pulled from our servers. Immediately thereafter, users flocked to our support helpdesk and forums to ask us for a fix."
The specific operating system files that the malware update targeted included Windows.dll and.exe files. By targeting those files, the security application prevented them from running, taking IT systems and individual computers off-line.
One company that uses a software claims that the update knocked 80% of its servers off-line. Malwarebytes maintains that it has begun reworking its update policy to ensure the sort of mistake never happens again.
"We acted over-zealously in that mission and realise far superior procedures around updating are needed. More was expected of us, and we failed," wrote Kleczynski.
"We are commissioning several new resources to stop this from happening again. We are building more redundancy to check our researchers' work and improving our peer review."
This article is over a month old, voting and posting comments is disabled
4/18/2013 4:42:15 PM
My computer has downloaded "my search conduit" I did some research and people have said that installing malware will help get rid of any virus that also get downloaded with this. Since Malware has this issue now, does anyone have any suggestions as to what I can do?
RE: my.search conduit
4/19/2013 4:45:04 AM
I've had success with SuperAntiSpyware, though admittedly I've only used it a few times --
BTW, the Malwarebytes issue has already been fixed. They fixed it the same day actually. I guess it comes down to whether you will trust them after this debacle.
RE: my.search conduit
4/19/2013 4:47:53 AM
I suggest you remove yourself from the internet. Now. For your own good.
You're welcome, bye.
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