EDITORIAL: How to Fix Windows 8
March 27, 2013 8:30 AM
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Windows 8 has the potential to be the best OS on the market, but is held back by learning curve, legacy UIs
Microsoft Corp. (
) has earned some fans with the ambitious operating system overhaul that is Windows 8. But the touch-centric operating system has also
-- even some of Microsoft's own fans.
The more I use Windows 8 the more I feel that my opinion lies somewhere in the middle. It's full of good ideas, but I don't love it. It has its shortcomings, but I don't hate it for them. Ultimately, I feel that Windows 8 is a release similar to Windows Vista (albeit for different reasons) -- an overstretch on Microsoft's part that's partially successful, but that will be forever loathed by some for its flaws.
With that in mind I wanted to offer up some insight into what Microsoft needs to fix (and how to fix it), while countering what I feel is some of the false criticism about Windows 8. Here we go.
What to change:
1. Eliminate the Desktop Mode
The Desktop and Windows 8 GUIs feel like oil and vinegar -- they don't want to mix. With Windows Blue we see Microsoft
moving to fully port the control panel
to a Windows 8 GUI style format. It's my opinion that Microsoft should continue this process for all other desktop vestiges (administrative panels, file browsers).
With snap you can have an easy file browser than sits beside your running app(s). A cloneable file browser Windows 8-style app with up to 4 "panes" each representing a different navigator, should be more than sufficient to replace the legacy file browser. Few users are going to have more than 8 separate folders actively operated on at once.
[Image Source: TechNet]
A robust terminal app for Windows 8 should do the trick for power users, who are unlikely to rely on the noisy traditional file browser GUI, anyhow.
Windows 8 has some basic tutorial features, but what struck me was that when I installed the OS during my
test of iBuyPower's Revolt system
, that the new OS went live with nary a peep on how to use it.
Let's face it -- Windows 8 is a big box of unknown. Gestures implement new and old functionality. Items have been relocated into new metro menus. There's new concepts like Live Tiles.
Windows 8 comes up for the first time with nary a tutorial.
Consumers know Windows, but most consumers don't know Windows 8. Windows 8 is pretty intuitive once learned, but I think a major problem is that there's no built-in guidance forcing users to seek out on their own how to use the operating system or try to figure out is functionality via experimentation. Either way a certain number of users will
quit out of frustration
Video game makers have long figured out that the key to getting a novice to learn a new GUI is a good tutorial. Microsoft should borrow a page from the gaming world and teach users how to use its radically reinvented operating system, so that they can appreciate it better.
3. Multi-touch Pads
critical to Windows 8
. Thus every Windows 8-compatible keyboard or laptop should have to ship with a multi-touch pad.
For desktops, that means a keyboard plus multi-touch pad combo device, such as
from Logitech Int'l SA (
). For laptops, it means a multi-touch compatible trackpad.
Logitech K400 Multi-touch external keyboard
The Logitech K400 keyboard costs about $11 USD more than the similar model without touch (
). If $11 USD represents, to some extent, the difference between Windows 8 being crippled versus fully usable, that's a pretty small price to pay.
System builder discs should be shipped bundled with a compatible external keyboard, such as the K400.
What to keep:
Touch is crucial in Android and iOS -- the world's two most used mobile operating systems. Anyone who says touch has no place in a desktop is wrong and clearly has never used a multi-touch trackpad. While it's true touch can be overdone on the desktop or put in the wrong place (e.g. a large screen that taxes arms during long periods of use), a small multi-touch pad is absolutely a very useful tool for the desktop user.
[Image Source: Microsoft]
As Microsoft's OS evolves it will surely find ways -- just as Google Inc. (
) and Apple, Inc. (
) have -- to add new touch-based functions.
2. Metro UI
If you ever watch Chopped on the Food Network you'll recall that there's a presentation scoring criteria, where chefs are rated based on how their food looks. Sometimes a dish will look good, but one particular judge (or multiple judges) will cite a personal distaste for its style. But at the end of the day it's clear the chef put effort into the presentation.
That's how I view Windows 8. The criticism surrounding Metro/Windows 8 UI is mostly, I would argue, due to the usability issues (lack of touch in some systems, legacy desktop functions, etc.). I think the graphical style itself is clean and good-looking.
Metro UI is not the main problem with Windows 8. [Image Source: Microsoft]
It could certainly improve -- by the inclusion of smaller Live Tiles, for example (which is coming with Windows Blue -- but the problem is less with the general look and more with the aforementioned fixable usability issues. If you hate the style, that's your own problem. Microsoft can't please everyone -- maybe it can't please you.
Apple demonstrated that customers prepare a well marketed, clean/minimalist design. I think Windows 8 meets that criteria (except maybe the well-marketed part). Microsoft can't please everyone, but if it just made Windows 8 more usable, I think it would please most users.
Ironically Windows 8
excels in the area
where the analogous Windows Vista release goes most awry -- performance.
Windows 8 keeps the
process list, memory footprint, and CPU usage
lean. It's better than Windows 7, generally, in fact. Critics can cherry-pick a handful of cases where it backslides, but in general Microsoft has delivered progress on the performance front.
Windows 7 SP1 (left), Windows 8 test build (right). [Source: Microsoft]
Again, some critics get carried away and extend their usability criticism into a more general (and fallacious) attack on the operating system's general performance. Windows 8 is not slow -- it is fast.
What do YOU Think?
I think if Microsoft adopts those three former changes, while sticking with the latter three strengths, it will have the best desktop operating system on the market. Don't agree? Tell me what you think I missed -- what do you think Windows 8's strengths and weakness are, and how do
suggest fixing them?
I'll update this later to discuss the problems/strengths of Window RT, but for now let's keep the discussion to Windows 8 x86 (Windows 8 and Windows 8 Pro)
This article is over a month old, voting and posting comments is disabled
My personal issues
3/27/2013 9:39:17 AM
1) 16 million color video cards, everybody has them but Microsoft decided on a 16 color motif. I feel like I've been whisked back in time to 1985 when I was typing on my Tandy Color Computer.
2) Horizontal scrolling tiles - Just not somthing you can get used to in a world of vertical scrolling. It may make sense if you're japanese or chinese, but the rest of the planet uses vertical scrolling
3) It should be All-Or-Nothing. Give us a Windows 8 WIMP interface or a full Tile interface and don't try to mix the 2 together. I can't think of any scenario where I would want BOTH on the same machine.
4) Legacy app support - Make it optional. If you want to break free of the past, give us a reason for it. Jettisoning legacy app support through add/remove saves resources that can be used for Metro apps.
5) Get rid of EDITIONS - If you want full adoption of your new breakthrough operating system, fire the idiots in marketing who decided to selectively disable features to hit artificial price points. Everybody should have Windows 8 enterprise and it should be inexpensive.
RE: My personal issues
3/27/2013 4:38:32 PM
2. Horizontal scrolling is used in tons of applications in the world. Hell, pick up and iPad or an Android phone and scroll through the app screens. It's all horizontal. In fact, curiously enough, it's on Windows Phone that you see vertical scrolling.
3. I can. If you have a hybrid computer (something that can be a laptop and a tablet), then it would make sense to have the more touch friendly start screen when you use it as a tablet, and the classic desktop for when you use it as a laptop. You really couldn't think of that situation?
4. Please do a quick Bing search on "Windows RT". It's EXACTLY as you described.
5. Microsoft definitely pared down the "editions" for Windows 8. There's basically three, one for home use and one for work. Then there's enterprise which is really for IT. It's not that complicated.
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