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Print 28 comment(s) - last by chick0n.. on Mar 26 at 1:55 AM


  (Source: LiveCF)
eBay cuts prices to woo more sellers

It appears that eBay is feeling the heat from competitors Amazon.com. Amazon has racked up a huge number of buyers and sellers thanks in part to the company's successful Prime service. EBay is still the most popular online auction site out there, but over the years has raised a significant amount of ire from sellers over their high fees and practices at both its auction site and its PayPal payment portal.

As a result, eBay has announced that it's lowering its fees for sellers by simplifying its final value fees with a percentage fee levied on each item sold that varies depending on product category. As it stands now these final value fees are a percentage of the items selling price. The online auction giant has also announced that some of its listing fees will also be eliminated with most changes taking effect on April 16.
 
"For most of our sellers the complexity of our fees were keeping them from being on eBay and preventing them from having full transparency into their profitability from selling on eBay," said Michael Jones, vice president of merchant development.

Sellers who list fewer than 12,250 items during any given month will see lower fees according to ChannelAdvisor CEO Scot Wingo.

Under eBay's new plans, sellers will get 50 free item listings per month and if the item sells, eBay will take 10% of the sale price, which still seems rather high. High-volume sellers will see new final value fees that range from 4% to 9% depending on the product category. 

Source: Reuters



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RE: F%ck eBay/PayPal
By tamalero on 3/20/2013 11:39:26 AM , Rating: 2
considering how many companies were abusing by leaving negative feedback when it was their fault (Ie, scamming sellers)
there was a huge saga of this when they implemented the changes.


RE: F%ck eBay/PayPal
By Motoman on 3/20/2013 12:07:58 PM , Rating: 4
I don't believe that. Until a few years ago, when these policy changes happened, I was a pretty avid buyer and seller on eBay.

There's always been adequate protection for the buyer vs. the seller. Now there's not a single thing a seller can do about an abusive buyer...nothing. Can't even leave feedback.

100% of the control is in the buyer's hands. Sellers can either leave, as I have done (except when desperate to just get rid of something), or continue to participate in the only viable online auction site knowing they're going to get f%cked on a regular basis.


RE: F%ck eBay/PayPal
By Solandri on 3/20/2013 2:00:55 PM , Rating: 2
quote:
considering how many companies were abusing by leaving negative feedback when it was their fault (Ie, scamming sellers)

Thing is, that wasn't possible under the old system. If there was a scamming seller who consistently left false negative feedback on buyers, they'd soon be buried by the return negative feedback buyers left on them.

Each transaction has one buyer and one seller. For the feedback system to be balanced properly, both the buyer and seller have to be able to leave negative feedback once per transaction.

Instead, what happened was eBay looked at one seller and dozens of people who bought from that seller. They took the "democratic" approach and decided their new policy would make one user unhappy (the seller), while making dozens of users happy (the buyers). So they took away the ability of sellers to leave negative feedback.

If you look at it in terms of one user, one vote, then it seems fair. But once you factor in how much each user uses eBay, then it's pretty obvious how unfair it is. Like saying the guy who rents one video a month should have as much influence on which videos the store stocks as the guy who rents 3 videos a day. Your video store will go broke if you try to run it that way. eBay's buyer feedback rating is currently useless (which fortunately for them means they are no worse off than a brick and mortar business - walk-in customers don't have feedback ratings floating over their heads).

If they really wanted to fix it, they could've simply disassociated the feedbacks from who left it. e.g. A seller's or buyer's stats would say 95% of sales both parties were satisfied, 3% of sales one party was dissatisfied, and 2% of sales both parties were dissatisfied. Only let each user see feedback directed at themselves; don't let other users see if the "one party dissatisfied" was the buyer or seller. Since double-negative revenge feedbacks are the worst possible outcome in that case, that would've encouraged both buyer and seller to work out a mutually acceptable solution to any problems sale.


RE: F%ck eBay/PayPal
By ET on 3/21/2013 3:44:30 AM , Rating: 2
quote:
Thing is, that wasn't possible under the old system. If there was a scamming seller who consistently left false negative feedback on buyers, they'd soon be buried by the return negative feedback buyers left on them.


It usually worked the other way round. Sellers rarely left feedback before buyers left it, and if the buyer was dissatisfied the seller left a bad rating. In effect sellers weren't rating the buying experience but just trying to make sure everyone gives them good feedback.

Sellers still try to get around the rating system, for example by taking their time sending stuff so that by the time it arrives and doesn't work there's no way to provide feedback. I'm pretty sure that there has always been and still is more seller fraud than buyer fraud.


RE: F%ck eBay/PayPal
By Motoman on 3/21/2013 10:26:57 AM , Rating: 2
You're categorically wrong.

Sellers would get their feedback postings removed when the buyers complained about them. And besides, many sellers just waited to see that the buyer was happy before posting feedback so that everybody had a chance to make things right if something happened during the process.

There is no way "around" the rating system...now or ever, for sellers. A seller can't wait 30 days to ship an item to wait for the feedback window to close...if that's happening to you and you don't do anything about it as the buyer, then you're an idiot and you deserve what you get.

I have seen ridiculously few cases of actual seller fraud, and seemingly infinite amounts of buyer fraud - and the irrefutable fact of the matter is that the current system at eBay/PayPal endorses and enables buyer fraud without even the possibility of repercussions for the fraudulent buyer.


"We can't expect users to use common sense. That would eliminate the need for all sorts of legislation, committees, oversight and lawyers." -- Christopher Jennings

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