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Schiller says Android OS updates are too slow

Apple must really feel the competition heating up, because Phil Schiller just can't say enough about Android these days. In an interview with Reuters on Wednesday, Schiller -- Apple's senior vice president of worldwide marketing -- said that most Android users are running old software because updates are slow to roll out.

"With their own data, only 16 percent of Android users are on year-old version of the operating system," Schiller said. "Over 50 percent are still on software that is two years old. A really big difference."

It's important to note that each Android OS update needs to be tested for several different hardware makers to make sure it's right for each one.

Further, Schiller trash talked the new Samsung Galaxy S IV, saying that it will be shipped with a year-old operating system because Android has a fragmentation issue.

"And that extends to the news we are hearing this week that the Samsung Galaxy S4 is being rumored to ship with an OS that is nearly a year old," Schiller said. "Customers will have to wait to get an update."


Android version install base as of March 4, 2013 [Image Source: Android.com]

Despite Schiller's comments, Android-powered smartphones currently hold greater worldwide market share than Apple's iPhone. Apple's iPhone only represented about 19 percent of worldwide smartphone shipments in 2012 while all Android-powered smartphones accounted for about 70 percent.

But Schiller has an answer for that, too.

"At Apple we know that it's not just enough to have products pumped out in large numbers," Schiller said. "You have to love and use them. There is a lot of data showing a big disparity there."

Schiller was bad-mouthing Android earlier this week in an interview with The Wall Street Journal, where he said that iPhone users are more satisfied with their smartphone experience than Android users and that Androids are the kinds of phones given as free replacements to feature phones. He added that Android phones make you "sign up for nine accounts" out of the box because it isn't as seamless of an experience as iOS -- where Apple is responsible for both hardware and software.


Apple's Phil Schiller posing with an iPad mini

It's interesting that Apple is starting to dig into Samsung and Android right around the release of the Samsung Galaxy S IV, which is due to make its first appearance today at the 7 p.m. ET launch event at Radio City Music Hall in Manhattan. The Samsung Galaxy S III made a big splash in the smartphone world, and the greater specs of the Galaxy S IV should mean increased popularity of the line.

The Samsung Galaxy S IV will feature a 5.0-inch 1080p display, a 1.9GHz Qualcomm Snapdragon 600 processor (or a 2GHz quad-core Samsung Exynos 5450 processor for the international version), 2GB of RAM, 16/32/64GB storage options, a removable SD card slot for up to 64GB, a 13MP rear-facing camera with Orb technology for compressed panorama shots, a 2MP front-facing camera with eye scrolling technology, 4G LTE connectivity, Bluetooth 4.0, 3100 mAh battery and of course the Android 4.2 Jelly Bean operating system. 

Apple has hard a hard time keeping up the momentum of its products, and it shows in the company's shares. Apple shares have fallen from $702.10 in September to $428.35 as of this week.

Sources: Reuters, Android.com



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RE: Viewpoint
By TakinYourPoints on 3/14/2013 8:42:34 PM , Rating: 2
quote:
they don't start by saying "I want a Sony" or "I want the new HTC phone". The first thing they say is "I want Android" or "I want iOS". The number of different options available for each platform is largely irrelevant to that question.


Not true, sales and customer mindshare point to something totally different. Samsung has done an amazing job creating a brand with the Galaxy. The only other company to do this is Apple with the iPhone. Motorola and (sadly) HTC have done a poor job creating a comparable brand. HTC in particular is a disappointment because their new hardware is really nice.

Most people (normals, not hardware geeks) don't go in thinking, "which Android am I going to get?", they go in thinking "I'm going to buy a Galaxy". Samsung didn't outspend Apple on marketing for nothing. Samsung's absolute domination in Android hardware marketshare is proof of that, despite the GS3 being inferior to HTC's hardware in many ways.

The Droid DNA and One X are great, but they will get absolutely clobbered by the GS4 on the back of marketing.

There have been rumors that Samsung may end up going with their own mobile operating system that isn't Android. While I think it is a ridiculous rumor and is not to be taken seriously, I also think that Samsung could totally get away with it if they wanted to. That's how strong their brand is with customers right now.


RE: Viewpoint
By spaced_ on 3/14/2013 11:34:17 PM , Rating: 2
Do you mean this ridiculous rumour? http://en.wikipedia.org/wiki/Tizen or some other?

It's not ridiculous at all really, Samsung are a smart company, they're hedging their bets at minimum. Likely they want to create their own ecosystem/s to integrate with all of their other appliances, their own store to compete with iTunes and Play (think of the $$$), etc. Having your own OS gives you much more power to do that. If it's better than Android, think of the power in the market they'd have when other manufacturers jumped on board.


RE: Viewpoint
By Wererat on 3/15/2013 10:38:02 AM , Rating: 2
I'm already really tired of everyone trying to create their "own ecosystem" -- all that means is "our stuff works with our stuff and nobody else's." That's one of the things that turns me off to Apple/iOS, but also to all the highly-customized Android phones that then stop getting updates after a few months. Similarly, people rake Amazon over the coals for its fork of Android with some merit.

The word they need is "interoperability" -- aka "our stuff is great AND it works with everyone else's stuff." Take, for instance, the Kindle ecosystem; you can get a Kindle e-reader, or a Kindle tablet, but you can also read Kindle books on iOS, Android, PC, or Mac and it's the same experience.


RE: Viewpoint
By TakinYourPoints on 3/16/2013 6:45:39 AM , Rating: 1
The positive of Samsung going with their own OS and ecosystem is that they're so dominant with the "what is there to buy other than an iPhone" crowd is that they could actually have a non-fragmented platform by splitting off from Android and using their own OS.

A unified platform with a lot of users would be massive for developers and improve the customer experience. A narrow set of mobile devices to optimize for is proven to be better than making less while supporting a fragmented platform. Bad displays and crappy UIs would still be standard, this is Samsung we're talking about, but at least the hardware/software stack would be unified.

I wonder how much of a neckbeard defection there would be if Samsung did this. For all the talk of Android being free and open around here, this place has a huge bias towards Samsung despite the fact that HTC is killing it with their hardware right now. These suckers totally eat up Samsung's marketing, only explanation why they'd pass up on better products that cost as much or less.

I still don't think Samsung will do this though, a break from Android would be so disruptive and risky that I'm not sure it'd be worth it.


RE: Viewpoint
By Reclaimer77 on 3/16/2013 9:23:51 PM , Rating: 2
lol you're so transparent it's not even funny. You're only hating on Samsung because they're Apples biggest competitor. Without Samsung, Android would be struggling and you know it.


RE: Viewpoint
By CeriseCogburn on 3/18/2013 10:18:47 AM , Rating: 2

Without Samsung anothre android manufacturer would have become them, so I disagree with the sentiment, although I do see how appl fanboy tries to move the flappy lipped loser ios talking points over to a "i wish android did this" side.

It's not working. Apple is losing, and I've seen that in person.
"Oh, how did you do that !? " says the appl fan to the one holding the android device. THAT'S what's going on in the real world.

The real world doesn't care about fragmentation or any of that crap - you click the google store and your device takes what works, most often for free - another thing the applheads hate.


RE: Viewpoint
By half_duplex on 3/18/2013 1:27:01 PM , Rating: 2
You accuse people of being applyheads or fanboys... but you talk like you're a foot soldier in the cell phone world war. I just don't see the point, Android/Samsung fans outnumber Apple in this thread nearly 10-1.

What bothers you so much about someone having a phone different than yours? It's a phone. The vast majority of iPhone users could care less what you think or what you chose to use... why do you care so much about what they use?


"We shipped it on Saturday. Then on Sunday, we rested." -- Steve Jobs on the iPad launch














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