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EA has had issues with server crashes during launch

Electronic Arts (EA) announced today that it will add more servers for its "SimCity" launch period in order to prevent further issues.

"What we are doing is deploying more servers over the coming two days which will alleviate many of the ongoing issues," said senior producer Kip Katsarellis on the EA forum. "We are also paying close attention to all the bug reports we are receiving from our fans. We've already pushed several updates in the last few days. Our live ops team is working 24/7 to resolve issues and ensure that bug fixes roll into the game as quickly as possible."

"SimCity" is an online-only game published by EA. It was released in North America on Tuesday, and was released in Europe today. It will make its way to the UK tomorrow.

While EA said there would be no server issues earlier this week, that didn't turn out to be the case as servers crashed at international launch. Many gamers on Facebook, forums, etc. have voiced their frustrations.

"Want to fix SimCity EA? Get rid of the stupid DRM and servers!" said one Facebook user. "We don't need them to play a single player game."

Source: Joystiq

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RE: It's about costs
By artemicion on 3/7/2013 4:30:04 PM , Rating: 3
Or maybe he had hard data. For all the yelling and screaming that happened after the D3 release, there's still a huge amount of people who bought and played the game.

So, spend thousands of dollars on server load that will only be needed for a week or so at most before demand settles to a more constant level? Or buy less hardware aimed at meeting the normalized long run levels of demand, and just eat the criticism for a few weeks because 99% of gamers will forget about it within a month?

Option 1 might be the nice thing to do, but you don't always profit from nice. I certainly wouldn't describe it as stupid. What's stupid is consumers who are surprised when corporations do things like online DRM and invest in cheap infrastructure like this to turn a profit.

RE: It's about costs
By someguy123 on 3/7/2013 7:41:55 PM , Rating: 3
DFC surveyed the hours/player count for Diablo 3 in 2012 and saw it declining below COD 4. That game rode entirely on the brand name and many players were burnt not only by the server problems, but also by the loot/stat/skill tree overhaul. That's actually a pretty good example of a darling franchise that ended up dwindling thanks to bad business practices.

"There is a single light of science, and to brighten it anywhere is to brighten it everywhere." -- Isaac Asimov
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