Microsoft Pulls the Plug on "Scroogled" Ads
March 4, 2013 1:20 PM
comment(s) - last by
Angry outburst against frienemy was met with much criticism
Microsoft Corp. (
) and Google Inc. (
) have an interesting relationship. On the one hand Microsoft languishes with small market shares
in the search
, dreaming of being Google. It's actively
over smartphone patents, and has
milked billions in licensing settlements
from Android phonemakers. It's also
pushed for tough antitrust actions
against Google. On the other hand, Google still relies on Microsoft Windows for much of its ad revenue, an awkward relationship.
The frienemy's relationship devolved somewhat when Microsoft launched a nasty attack on its search rival
accusing Google of "Scroogling" customers
. The ads take issue with Google's scanning of Gmail emails for behavioral marketing, and also tactics involved with Google Shopping.
But this week Microsoft Senior Online Services Director Stefan Weitz
public radio and TV station KQED that the ad campaign "is about finished". The
and catchphrase will remain active, but the print, web, and television ads will die off.
The online services executive revealed that Microsoft hatched the campaign after a
Roper Center for Public Opinion Research
University of Connecticut
) revealed that people were unaware of the extent of Google's online behavioral monitoring including "reading" (anonymously) emails in Gmail.
He effectively admits, though, that the campaign did not have a major impact, commenting that using Google search is "a habit... it's like smoking. It's hard to get folks to stop doing it."
Here's a few of Microsoft's "Scroogled" ads:
Some of our readers responded positively to the campaign. Echoing Mr. Weitz's comments
This campaign is not going to convince me to stop using gmail but I do hope it convinces google to stop scanning my emails. I do consider this an invasion of privacy even if I use adblock and never see the ads.
Others were quite upset at Microsoft.
Microsoft is grasping at straws here in this pathetic attempt. Bing is hemorrhaging money to the tune of $1+ billion a year, and they have NO answer to Google's services.
I use a Gmail account and I'm hard pressed to see how my privacy is at stake. I never get spam mails, Gmail has one of the best spam filters I've ever seen. And I never have targeted adds shoved down my throat.
As usual they collect ANONYMOUS data that helps them make add revenue, so we can all enjoy their services free. I think that's a pretty good deal if you ask me.
Also Microsoft is being dishonest in the extreme. They do the exact same thing with their free Hotmail service! It's morally wrong to be this hypocritical in order to smear a competitor.
Ultimately extremely negative advertising campaigns -- including Scroogle can be effective (see "
Get a Mac
"), but also have the tendency to backfire. A
discusses some recent consumer market attack ads and their relative successes.
This article is over a month old, voting and posting comments is disabled
THEY'RE ALL "SCANNING"
3/4/2013 3:53:28 PM
MS and Google and Apple and any other webmail provider that provides indexed search are scanning your email.
Gmail and Hotmail show ads based on this info Outlook.com does not. All three are engaging in this evil activity colloquially known as "scanning your email". In other words, the same privacy concern exists on these and most other webmail providers. Ads are a separate issue that may be worthy of concern in some cases.
RE: THEY'RE ALL "SCANNING"
3/4/2013 5:20:47 PM
As far as I can tell, MS does not scan your emails for ads. They scan them for other services, not for ads though.
Personally I think Gmail's personalized ads aren't that big a deal and the Scroogled ad campaign is overwrought, but the basic message is true.
RE: THEY'RE ALL "SCANNING"
3/5/2013 11:52:28 AM
For Outlook.com, they specifically list "not showing personalized ads" as a feature present in Outlook, but not Hotmail.
Also, I don't think anyone is alleging that Google or MS are providing third parties with the contents of the emails they are scanning. In other words, the privacy implications of scanning to create a search index are the same whether or not that info is also used to serve ads.
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