Lawsuit Presents Roadblock to New York City Taxi Hailing Apps
February 18, 2013 9:32 AM
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New York officials say they are reviewing smartphone apps right now
A battle is brewing in New York City over smartphone applications that allow users to hail a taxicab. A lawsuit was recently filed by Livery cab drivers to block
from accepting passengers who use a smartphone hailing application.
The reason the lawsuit has sprung up stems from nuances in the New York taxicab rules. In New York City, Yellow Cabs can pick up passengers who hail them on the street, but can't be dispatched by phone. On the other hand, Livery cabs are in a different category and are only allowed to pick up passengers who call ahead to arrange a pickup. Apparently, Livery cab drivers are upset at the idea that Yellow Cabs being hailed by smartphone are actually being dispatched by phone.
Livery cab drivers believe that if the approximately 13,237 Yellow Cabs with the New York City are allowed to prearrange pickups using smartphone apps such as HailO and Flywheel, it would violate Taxi and Limousine Commission regulations.
HailO for iOS
New York City officials said they are reviewing the apps and hope to have the new system up and running soon.
Yellow Cabs are a $2.5 billion industry and transport over 500,000 passengers each day. However, typical Yellow Cabs within New York spend 40% of their time empty and looking for passengers. Yellow Cab drivers, however, believer that hailing apps will allow them to spend less time empty and more time making money.
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Difference Between Livery & Yellow Cabs
2/19/2013 9:27:59 PM
Here's the deal. Taxi apps are not the same, there are two flavors. ZabKab broadcasts your "hail" for a cab for free-- it's like sticking your arm up in the sky so tons of cabs see you. You just grab the first cab that comes to you like you do today. The other apps like Hailo "dispatch" a cab for you, meaning they match you up with a specific taxi driver (they also have your credit card info so they will penalize you if you don't wait and find the right driver). In this story Livery and Black cars are suing because that's what they do, "dispatch" a specific driver to you and yellow cabbies have always been "hailing" only.
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