Update: Adobe CEO Dodges Questions on Overpricing in Australia
February 14, 2013 2:00 PM
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Adobe CEO doesn't want to talk about huge Australian pricing discrepancies
A video has turned up on YouTube that shows adobe CEO Shantanu Narayen repeatedly dodging a question directly asked about Adobe's huge price discrepancies for software in Australia compared to other parts of the world. The person on the video asking the question repeatedly asks why Australians are charged as much is AU$1400 more for traditional software delivered over the internet than people in the United States.
This is a common complaint by Australian users who have long complained that they are price gouged by major companies such as Apple, Adobe, and Microsoft. In fact, pricing is such a source of contention within Australia that executives from Adobe, Microsoft, and Apple have been summoned to appear before Australian Parliament to answer questions specifically about pricing.
All three of these companies had previously refused to appear before Parliament.
In the video, the Adobe CEO continually dodges multiple questions about the Creative Suite and instead talks about Adobe's Creative Cloud offering. Adobe did recently
reduce the price
of its Creative Cloud subscription service from AU$62.99 to AU$49.99 matching prices in the United States.
Apparently, that price matching did not extend to people who want to purchase the Creative Suite as a download.
Updated 2/14/2013 @ 2PM EST
reports that it's actually cheaper for Australians to purchase a roundtrip ticket from Australia to Los Angeles to obtain a U.S version of Adobe Creative Suite.
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RE: Singled out?
2/14/2013 5:31:16 PM
Overpricing is when one group is charged more than another group for no justifiable reason. When Australian's are charged more than everyone else for a download, that is not justifiable. The cost of offering the downloadable content is the same for everyone, when we can click on the same link.
And no need to single out these companies, the gouging is across the board. People don't like to be taken advantage of. You can spin a whole lot of crap about Australia being so far away and it costs to send things here, in the case of physical items, but stuff made in Australia is cheaper to buy in the US even after all the export costs. Work that out.
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