Microsoft Attacks Gmail with "Scroogled" Campaign
February 7, 2013 11:08 AM
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Microsoft's Scroogled campaign
The campaign tells email users that Google scans all sent and received emails for advertisement keywords
Microsoft is taking
a serious jab at Google's
Gmail service in a new campaign called "Don't Get Scroogled by Gmail."
Microsoft's "Scroogled" campaign is an effort to draw new customers to its own email service, Outlook -- and plans to do so by informing Internet users nationwide of Gmail's practices.
Microsoft is telling the nation that Google scans each email that is sent and received through the Gmail service for keywords that can help it target users with more accurate advertisements. Microsoft even commissioned a study, conducted by GfK Roper, where 70 percent of users were unaware of Google's email scanning and 88 percent disapproved of it once they knew.
“Emails are personal — and people feel that reading through their emails to sell ads is out of bounds,” said Stefan Weitz, senior director of Online Services at Microsoft. “We honor the privacy of our Outlook.com users, and we are concerned that Google violates that privacy every time an Outlook.com user exchanges messages with someone on Gmail. This campaign is as much about protecting Outlook.com users from Gmail as it is about making sure Gmail users know what Google’s doing.”
Microsoft will spread the news and its new word "Scroogled" all over TV, Internet and print advertisements. It even
launched a petition
to stop going through user emails for the sake of ad sales, where it has received nearly 600 signatures of the required 25,000 at the time this article was written.
Microsoft was even nice enough to offer a few examples of Google's practices.
"For example, if you write a friend to let her know you are separating from your husband, Google sells ads against this information to divorce lawyers, who post ads alongside it," said Microsoft. "Or if you ask a friend for vacation suggestions, Google uses this information to target you with ads from travel agencies or airlines that want your business."
There has been some tension between the two tech companies, as Microsoft
cried "antitrust" over a YouTube snub
last month. More specifically, the Redmond, Wash. tech giant was upset that Windows Phone still could not get a full YouTube app while the competition (Android and iOS) were able. It added that the U.S. Federal Trade Commission (FTC) was not doing enough to force Google to conform to antitrust laws (Google got out of a two-year FTC investigation with only a slap on the wrist).
Also, Google had filed a patent claim with the U.S. International Trade Commission (ITC) against Microsoft that
would stop the Windows giant from applying video compression technology to the Xbox
video game console. While it dropped this patent claim against Microsoft last month, others are still pending.
You can check out Scroogled
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"FREE" doesn't mean free
2/7/2013 1:31:53 PM
Almost nothing today is free, even the "clean" air you breathe is paid for to be clean. The "free" radio you get is paid for by the ads you have to listen. I received a coupon for a free burger at wendy's IF i buy a drink and fries which is slightly cheaper than buying the #1 combo. So "free" but not free is old news.
If someone is offering you a "free" service it almost always has strings attached. In this case yes, they scan your email for your purchasing habits or sell that info to someone else to pay for your "free" service. But google has been doing this for YEARS, and is practically common practice as Amazon also does this with their Kindle line, so again old news.
And more to the point, I believe most Americans prefer being told what to like, for instance when it comes to cell phones the average American will walk into the store not knowing what they want and come out with an iPhone because the sales rep said it's the best device for their needs, but independent of what they really will use it for because the sales rep makes the biggest commissions on the iPhone. So an email service that "filters" content and tells people that they would more than likely prefer certain products or services such as the divorce lawyer example, would be welcomed by most. It is also ironic that Microsoft would comment on this as the "bing" search engine also attempted at doing this. In the end Google is giving most people the service they prefer, so again old news.
To recap, people like "free" as long as they don't have to pay real $$$ out of their pocket, they like being told what to do and what to like. Most people don't care how much of their private life that becomes public, evidenced by certain types of posts on facebook, twitter, youtube, etc.
So Microsoft really has no justifiable reason to "Scroogle" google. Other than being a troll.
"A lot of people pay zero for the cellphone ... That's what it's worth." -- Apple Chief Operating Officer Timothy Cook
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