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Microsoft's Scroogled campaign  (Source: CNN)
The campaign tells email users that Google scans all sent and received emails for advertisement keywords

Microsoft is taking a serious jab at Google's Gmail service in a new campaign called "Don't Get Scroogled by Gmail."

Microsoft's "Scroogled" campaign is an effort to draw new customers to its own email service, Outlook -- and plans to do so by informing Internet users nationwide of Gmail's practices.

Microsoft is telling the nation that Google scans each email that is sent and received through the Gmail service for keywords that can help it target users with more accurate advertisements. Microsoft even commissioned a study, conducted by GfK Roper, where 70 percent of users were unaware of Google's email scanning and 88 percent disapproved of it once they knew.

“Emails are personal — and people feel that reading through their emails to sell ads is out of bounds,” said Stefan Weitz, senior director of Online Services at Microsoft. “We honor the privacy of our Outlook.com users, and we are concerned that Google violates that privacy every time an Outlook.com user exchanges messages with someone on Gmail. This campaign is as much about protecting Outlook.com users from Gmail as it is about making sure Gmail users know what Google’s doing.”

Microsoft will spread the news and its new word "Scroogled" all over TV, Internet and print advertisements. It even launched a petition to stop going through user emails for the sake of ad sales, where it has received nearly 600 signatures of the required 25,000 at the time this article was written.

Microsoft was even nice enough to offer a few examples of Google's practices.

"For example, if you write a friend to let her know you are separating from your husband, Google sells ads against this information to divorce lawyers, who post ads alongside it," said Microsoft. "Or if you ask a friend for vacation suggestions, Google uses this information to target you with ads from travel agencies or airlines that want your business."

There has been some tension between the two tech companies, as Microsoft cried "antitrust" over a YouTube snub last month. More specifically, the Redmond, Wash. tech giant was upset that Windows Phone still could not get a full YouTube app while the competition (Android and iOS) were able. It added that the U.S. Federal Trade Commission (FTC) was not doing enough to force Google to conform to antitrust laws (Google got out of a two-year FTC investigation with only a slap on the wrist). 

Also, Google had filed a patent claim with the U.S. International Trade Commission (ITC) against Microsoft that would stop the Windows giant from applying video compression technology to the Xbox video game console. While it dropped this patent claim against Microsoft last month, others are still pending. 

You can check out Scroogled here.

Source: Microsoft



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RE: Advertising facts is not smearing...
By Reclaimer77 on 2/7/2013 12:18:00 PM , Rating: -1
Microsoft is grasping at straws here in this pathetic attempt. Bing is hemorrhaging money to the tune of $1+ billion a year, and they have NO answer to Google's services.

I use a Gmail account and I'm hard pressed to see how my privacy is at stake. I never get spam mails, Gmail has one of the best spam filters I've ever seen. And I never have targeted adds shoved down my throat.

As usual they collect ANONYMOUS data that helps them make add revenue, so we can all enjoy their services free. I think that's a pretty good deal if you ask me.

Also Microsoft is being dishonest in the extreme. They do the exact same thing with their free Hotmail service! It's morally wrong to be this hypocritical in order to smear a competitor.


RE: Advertising facts is not smearing...
By maugrimtr on 2/8/2013 8:45:25 AM , Rating: 1
Microsoft throwing money out the door at Bing must be one of the greatest investment jokes going. Billions of cash and it's still unreliable compared to Google which can pinpoint the exact page you need and put it top of the list. There's simply little to no reason NOT to use Google Search and Gmail outside of business considerations and the fact that Bing is made the default engine on Windows so it's "hard" to switch. If Hotmail is any indication, having an Outlook account will be swamped with spam. Gmail is practically spam-free with the best spam filtering around.

Also, who paid for those user awareness statistics? Why pick this particular time to worry about users' privacy? How is Microsoft monetizing their alternative service without user privacy data?


By spamreader1 on 2/8/2013 9:52:34 AM , Rating: 2
I use both quite often. Have Bing as home page on 2 machines, and Google on another. I tend to get better (less erroneous) results with Bing.


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