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From glass house, HP stones Dell's "tough road" to privatization

In the wake of Dell, Inc. (DELL) founder Michael Dell confirming rumored plans that the computer giant was going private, embattled rival Hewlett-Packard Comp. (HPQ) was swift to blast the move.

In a press release HP sniped:

Dell has a very tough road ahead. The company faces an extended period of uncertainty and transition that will not be good for its customers... [Dell's] ability to invest in new products and services will be extremely limited. Leveraged buyouts tend to leave existing customers and innovation at the curb.

The company also took aim at Dell's "significant debt load" and suggests that it is eager to execute "plans to take full advantage" to poach Dell customers "eager to explore alternatives."

The statement seems a bit comedic coming from HP, whose shares have fallen 66 percent in the past three years.  HP has floundered in the mobile era, eventually abandoning ship on smartphone efforts.  It's fired or forced out two chief executives in the past three years, and its most recent executive, former eBay, Inc. (EBAY) CEO Meg Whitman has cut the company's outlook three times already, since she took over in Sept. 2011.

The statements are not HP's first flamboyant comments in recent months.  Since Ms. Whitman took over the company seems to be relishing its role as a melodramatic attention-seeker.  Most recently it engaged in a war of press-releases with former Autonomy CEO Mike Lynch, whom HP is alleging committed financial fraud.

Expect more groan worthy releases to land in months to come, as HP continues to lash about.

Source: HP



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RE: In opinion HP is the worst...
By GotThumbs on 2/6/2013 4:44:44 PM , Rating: 3
Maybe for you, but I know friends who have had great reliability with HP laptops.

Regardless of the brand, its always a pain when you do have to deal with failures.

That's why I build my own desktops. the small ITX boards do a great job and I can replace any failed component if needed. Fortunately I've only had to deal with a bad power-supply or hard-drive. Easily resolved and back up and running.

Best wishes on your future purchases,


RE: In opinion HP is the worst...
By kleinma on 2/6/2013 4:53:56 PM , Rating: 2
HP and Dell just buy their crap from China, assemble it in China, and put their names on it. They don't actually manufactuer the system boards, screens, or any of the actual stuff in the system that people will or won't have problems with. So it comes down to how the company handles your problem when you do have one. HP and Dell are both horrible at this. HORRIBLE. Their customer service is some of the worst in any industry. Unless you like talking to indians named Bob who you can't understand, that read off a script, which results in hours of frustration because they built crap in the first place, loaded it with crap before they ever shipped it, and then run you around in circles when something goes wrong that they knew would go wrong in the first place.


RE: In opinion HP is the worst...
By chµck on 2/6/2013 8:35:27 PM , Rating: 2
Yep, there are only like 5 pc OEMs: Clevo, Compal, MSI, ASUS, ...


RE: In opinion HP is the worst...
By inperfectdarkness on 2/7/2013 1:37:57 AM , Rating: 2
I'll take MSI. Mine's been ticking along nicely since 2010 without issues--and doing a bang-up job on 1080p gaming. My Sager (Clevo) bit the dust after less than 2 years. To be fair, it was the sh**ty Nvidia GPU that caused it (and causing me to foreswear any more Nvidia offerings)--but the point remains.

Even with the "cheap feel" of MSI's all-plastic construction, I can't beat the performance for the price. After M.I.R. I paid $1350 for an absolute top-of-the-line 15" laptop. Dell, HP, Apple, etc....won't let you touch that for less than $2,000.


RE: In opinion HP is the worst...
By Scootie on 2/7/2013 2:41:51 AM , Rating: 3
I was selling MSI laptops for a few years in small town of Romania, sometimes when we get good offers still sell. The thing about MSI laptops is that while having a cheap feel to them most of the problems were plastic related and not hardware, they tended to broke but while under warranty they were ALWAYS changed.
That motherboard that they pack in their laptops are incredible, out of 1000 pieces I've seen/sold maybe only 1 or 2 went dead with the chipset. Meanwhile, my colegue here who specialized in laptop repairs has on daily basis Acer, HP and Sony Vaio piled up for various problems.


By majorpain on 2/7/2013 10:13:33 AM , Rating: 2
Well said. People forget or really don't wanna know that almost everything is build in China and companies just brand that crap with their logos.
From my experience, Dell is a bunch of crap, specially notebooks; has for HP, they have the honour of having the worst notebooks I’ve ever touched in my life. Still have a 6 years old Asus W2J notebook with 17" screen, never had any issues with its hardware, i just keep using Linux on it to enjoy it a few more years.


RE: In opinion HP is the worst...
By scrapsma54 on 2/6/2013 4:55:40 PM , Rating: 2
The mantra applies that if you know what you are doing with a pc and know how to take care of it it will last. so I wont argue that. I will say that their PC's have been known to have poor solder quality. It is almost guaranteed to fail and with laptops you really cannot do much with their systems when repair is involved. Just chucking the system into an e-waste bin is the only solution or just parting them out. It used to be that laptops are a worthy investment no matter how old the system. This is no longer the case.


By scrapsma54 on 2/6/2013 5:06:40 PM , Rating: 4
And lets not forget its sheer neglect of acquiring palm's web os.


RE: In opinion HP is the worst...
By bsd228 on 2/6/2013 6:42:16 PM , Rating: 2
> That's why I build my own desktops. the small ITX boards do a great job and I can replace any failed component if needed. Fortunately I've only had to deal with a bad power-supply or hard-drive. Easily resolved and back up and running.

Can you build 5000 identical (same bios, gfx, etc) over the next 18 months? And can you manage them without a KVM hookup?

It's easy to build 1 or 10 really nice desktop or server PCs. It's a very different problem when you need them on a larger scale, and cannot afford the time to deal with product variation. That's where Dell and HP make a lot of their money.


RE: In opinion HP is the worst...
By spread on 2/6/2013 7:51:25 PM , Rating: 2
quote:
I know friends who have had great reliability with HP laptops.


I'm sure there's dozens of Ford Pintos that ran great back in the day but overall it was a horrible car.


"You can bet that Sony built a long-term business plan about being successful in Japan and that business plan is crumbling." -- Peter Moore, 24 hours before his Microsoft resignation














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