Sources: Chicago Tribune, Daily Herald [Naperville]
quote: If these people didn't want electricity they can cancel the contract if they want. That's what these people essentially did.
quote: Yes, customers can cancel at any time (subject to any provisions that may exist in the contract such as paying any unpaid balance; the fact that one party initiates a contract doesn't mean that they automatically get to terminate the contract at any time for any reason) provided that they give adequate notice of their intention to cancel.
quote: I believe that in the USA the telco's are not considered infrastructure? so have no rights beyond being a service so are very different in power to the electric companies.