USPS Wants to be More Digital-Friendly
January 16, 2013 9:52 AM
comment(s) - last by
But obstacles like financial cuts and legislation are not easy to overcome
The United States Postal Service (USPS) could use a digital boost to current times, and it has ideas, but executing these plans is another story.
USPS is, for the most part, thought of as a
physical mail-only type of service
. About 160 billion pieces of mail go through USPS, and none of it is digital. It doesn't offer much in the way of technology -- with a few exceptions like tracking packages online -- but USPS wants more to offer customers.
Paul Vogel is the man behind USPS' tech efforts. His official title is the president of digital solutions, and right now, he doesn't have much to work with. He's got an office like "a San Jose startup," with only 15 Android/Apple developers, consultants coming and going, one computer and his BlackBerry smartphone.
But Vogel's lack of access to resources isn't the only reason for USPS' restricted technology. A major obstacle is legislation needed to get permission for new digital products. Also, USPS has a huge instruction manual for just handful of current products. Adding digital products and security certifications would turn that 1,500 page book into something unimaginable. Furthermore, USPS had losses that amounted to $16 billion last year, and there are legislative proposals to
keep making cuts
. Hence, more digital tech may not be in the cards right now.
But despite these roadblocks, Vogel and his team are in the midst of making a digital push for USPS. They're currently working on a digital platform called MyPost, which will allow customers to log in and view all packages that they'll be receiving as well as those they've already received instead of searching several different sites that the packages may be coming from.
This is a start, but there are many other pie-in-the-sky ideas USPS would like to take on, such as smartphone apps that would allow customers to scan QR codes on all mail for offers in catalogues or 3D printing at nearby facilities to cut on delivery costs.
Vogel said one of the most important steps forward would be to get more people in his office who could launch these ideas into reality.
This article is over a month old, voting and posting comments is disabled
1/16/2013 3:53:27 PM
2 USPS employees freely admitting "we don't always scan Parcel packages but we are getting better at it". You only have to scan a Parcel package twice, once at source Post Office, one at the destination. How hard is this. Ooo better yet, track the location of the truck the package was put on at least once a day and update the database d i g i t a l l y so the customer has an idea when the package will be delivered.
I went in yesterday to deliver a pre-paid package oversized package, of course I had to wait in line to wait to see if the Postal employee would call out "any non-cash transactions, pre-paid mailing, picking up mail no money involved.". Can't have a line just for that. No I won't leave my package next to a open teller and hope nobody swipes it.
"I'm an Internet expert too. It's all right to wire the industrial zone only, but there are many problems if other regions of the North are wired." -- North Korean Supreme Commander Kim Jong-il
USPS to Make First-Class Delivery Cuts in Spring; Could Affect Netflix, Gamefly
December 5, 2011, 1:25 PM
USPS Pilot Program Offers Free Mail-in Electronics Recycling
March 18, 2008, 1:46 PM
Sony Finally Adds 3D Blu-ray Support to PS4
July 24, 2014, 3:44 PM
IDC: Although Apple Remains at Top of Tablet Market, Share Falls from 33% to 26.9%
July 24, 2014, 1:24 PM
Thanks in Part to Strong G3 Launch, LG Sells 14.5 Million Smartphones in Q2
July 24, 2014, 10:18 AM
4.7" Samsung Galaxy Alpha Smartphone Coming Next Month
July 24, 2014, 8:28 AM
Report: Apple to Launch 12" Retina MacBook Air, 4K Desktop Product Later this Year
July 24, 2014, 4:33 AM
Apple iPhone Sales Rise Nearly 50 Percent in China for Fiscal Q3 2014
July 24, 2014, 2:04 AM
Most Popular Articles
Microsoft Kills Entertainment Unit, May Shelve Flagship Lumia "McLaren"
July 18, 2014, 7:40 PM
JJ Abrams Unveils X-Wing Starfighter for New "Star Wars" Movie
July 21, 2014, 12:24 PM
Ford Details ’15 F-150’s 325hp, 2.7L EcoBoost V6; Demonstrates 732-lb Weight Loss
July 22, 2014, 6:55 PM
Comcast Memo: Harassing Customers During Retention Calls Actually IS Our Policy
July 22, 2014, 5:19 PM
Motorola Moto G Successor Reportedly Uncovered, Moto X Discounted by up to $75
July 21, 2014, 1:11 PM
Latest Blog Posts
Space Terrorism is a Looming Threat For the United States
Apr 23, 2014, 7:47 PM
Facebook Aims to Provide Internet to "Every Person in the World" with Drones, Satellites
Apr 1, 2014, 10:20 AM
Retail Mobile Sites Experience Outages in Light of Simplexity's Bankruptcy
Mar 14, 2014, 8:48 AM
Tesla vs. BMW: Who Has the Safer EV?
Feb 1, 2014, 2:56 PM
Justice Leaks Details of Next HTC One Two Flagship Phone
Dec 5, 2013, 4:04 PM
More Blog Posts
Copyright 2014 DailyTech LLC. -
Terms, Conditions & Privacy Information