Nissan Expands Warranty Coverage on Leaf Battery Packs
December 28, 2012 8:43 AM
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Nissan takes steps to address Leaf battery woes
Nissan has announced that it has taken steps to help alleviate worries over the battery packs in its Leaf electric vehicle. The Japanese auto giant announced this week that it intends to replace some underperforming battery packs in Leaf vehicles and it will extend warranty coverage to address battery issues for approximately 18,000 owners of the Nissan Leaf EV within the United States.
The battery pack replacement and change in warranty coverage comes from complaints of battery capacity loss and poor performance by
some Leaf owners in warm weather states
Andy Palmer, Nissan's executive vice president, in an email to owners offering enhanced warranty coverage, said, "With this action, Nissan becomes the first and only manufacturer in the automotive industry to provide limited warranty coverage for battery capacity loss for electric vehicles."
The extended battery warranty coverage will be available for all 2011 through 2012 Leaf EVs and will go into effect this spring. The coverage will address any battery pack that falls below nine bars of the maximum 12 bars available on the vehicle's battery capacity gauge during the first five years of ownership or 60,000 miles of driving.
If the battery packs fall below nine bars before the 60,000-mile mark Nissan will repair or replace the battery at no cost under warranty. Nine bars of capacity on the vehicles charge gauge is about 70% of the batteries original capacity.
Concern over the Leaf’s driving range is one of the main reasons consumer cite for not purchasing an electric vehicle. Nissan has
struggled with sales
of the Leaf since the car was introduced.
This article is over a month old, voting and posting comments is disabled
12/28/2012 3:11:35 PM
Shane, I would definitely be interested in a more comparative article. I'm glad this wasn't portrayed in an alarmist fashion, but if the batteries perform significantly worse than the competition then an extended warranty is a band-aid on a deep laceration. Another poster mentioned failure rate data for another manufacturer, I wonder if enough dealer service techs were called if anyone would go on/off the record about failure rates between a few of these different manufacturers. I'm glad Nissan responded though, and I hope that all of the early adopters are well enough taken care of that they don't regret their decision.
"Intel is investing heavily (think gazillions of dollars and bazillions of engineering man hours) in resources to create an Intel host controllers spec in order to speed time to market of the USB 3.0 technology." -- Intel blogger Nick Knupffer
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