Amazon Web Services Failure Leads to Netflix Outage on Christmas Eve
December 27, 2012 8:00 AM
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Netflix customers left unable stream on Christmas Eve
Netflix subscribers who sat down to watch streaming movies on Christmas Eve and early Christmas morning were met with a Netflix outage. Netflix is now saying that the outage wasn't its fault -- Amazon’s Web Service Centers failed, leading to the outage of the Netflix streaming service across Canada, Latin America, and the United States.
Netflix spokesman Joris Evers offered a statement saying that the outage was caused by an outage at the Amazon Web Services cloud-computing center located in Virginia. Netflix says the outage started at about 12:30 PM PST on Monday and was fully restored to before 8 AM PST on Tuesday morning. While Netflix says that the outage was restored by 8 AM PST on Christmas day, streaming was available again for many users by 11 PM PST on Monday.
"We are investigating exactly what happened and how it could have been prevented," Evers of Netflix said.
"We are happy that people opening gifts of Netflix or Netflix capable devices can watch TV shows and movies and apologize for any inconvenience caused last night," he added.
Amazon has offered no official comment on the outage at this time. Interestingly, Amazon's own streaming video service was unaffected.
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RE: Shouldn't Clouds Prevent Outages
1/1/2013 1:24:39 PM
Amazon has servers all over but if Netflix doesn't set up their services to be redundant that isn't Amazon's fault.
I deal with this all the time in my industry, customers have servers in multiple offices but simply having the hardware isn't enough, your services have to be distributed to utilize the hardware.
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