2014 Ford Fiesta to Get Improved MyFord Touch System
November 26, 2012 9:49 AM
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The Fiesta's new MyFord Touch implementation
New system gets better software and a larger touchscreen
Ford hasn't had the best of luck implementing infotainment systems in its automotive lineup. Specifically, the automaker's MyFord Touch continues to hurt the company's customer satisfaction ratings due to the complexity of the system and the difficult-to-use nature of the design while driving.
Consumer Reports Reliability Survey
Ford ranked 27 out of 28 with much of the blame for the significant drop in rank attributed to the MyFord Touch system.
Ford has now announced that the
will get an improved MyFord Touch system. Improvements in the system will bring more natural voice recognition, better navigation, improved Bluetooth pairing, and a 6.5” touchscreen according to Ford (the display used in current Fiesta vehicles equipped with MyFord Touch measures 4”).
“Technology features are important to all of our customers including small car buyers, and MyFord Touch continues to drive up purchase consideration of our vehicles,” says Michelle Moody, Ford cross-vehicle marketing manager. “MyFord Touch is appealing to customers, as it consistently ranks among the top 10 purchase considerations with new owners. We’re excited to bring it to the small car segment, where it will really help Fiesta stand out from the crowd.”
Some of the improved voice commands for the Sync system include better natural voice-recognition allowing drivers to simply say "Play Jazz" rather than "Play genre jazz" as was required in the past. Overall voice-recognition performance is improved by upgrading the system to the latest version of nuances speech software called VoCon 3200.
2014 Ford Fiesta
Voice commands have also been flattened to remove some words required to control the audio system. Drivers will be able to tune into station such as Sirius Hits 1 by saying "Hits 1" rather than having to say "Sirius" then "Hits 1". The navigation system has also been improved to make it easier to enter addresses among other things.
“We are seeing strong brand lift from MyFord Touch amongst in-market shoppers, with 65 percent of those intending to purchase a vehicle reporting SYNC definitely plays a role in their purchase consideration,” says Moody. “Take rates for MyFord Touch on new vehicle orders, such as the 2013 Escape and Fusion, continue to outpace our internal projections. We expect the same trend for Fiesta.”
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MyTouch is Worthless POS
11/26/2012 5:13:57 PM
There's a reason the USAF still has knobs & switches in its aircraft. It's far easier to use a device if it has a standard look, feel, and placement. Having to press here then there and hope you made contact is ridiculous in an airplane, let alone a car. Besides, maybe if Ford had not used Microsoft and its usability engineers the system wouldn't be so potty.
RE: MyTouch is Worthless POS
11/26/2012 7:06:42 PM
More likely the reason the USAF still has knobs & switches in its aircraft is because of the many years it takes to make a new aircraft and the time required to learn how to use new systems.
The USAF is not all knobs & switches either, they have keypads and keyboards in their jet fighters. Then their is the F-35 interface.
At some point you run into the space vs features vs ease of use wall. If you want all the features and have a limited amount of space, then you are going to lose some ease of use as you implement a menu system. Of course the menu system can sometimes be easier, as you are carefully selecting 1 of 8 things on a screen, rather then 1 of 300 things on the dash board.
RE: MyTouch is Worthless POS
11/26/2012 10:04:47 PM
The USAF still has all of that because most of it's airframes are 30+ years old; and there is no budget to retrofit because it's more important that we subsidize the livlihood of freeloaders than it is to properly outfit the people who have sworn their lives to provide for our national defense.
God bless 'murica.
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