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Print 67 comment(s) - last by tamalero.. on Nov 22 at 12:12 PM

Freezing, reboots, and battery life issues creep up in HTC and Nokia handsets

Windows Phone 8 enjoyed a big launch at the end of October.  Sporting a slick user interface, a growing app catalog, and (finally) premium hardware, it seemed that the Microsoft Corp. (MSFT) mobile operating system was finally growing into a legitimate competitor to Apple, Inc. (AAPL) and Google Inc. (GOOG).

Unfortunately, the first handsets out the gates appear to be having some issues.

Microsoft Support Forums, Nokia Oyj.'s (HEX:NOK1VSupport Forums, and WPCentral's forums have all been inundated with complaints of peculiar behavior creeping into the lineup.

Reportedly Nokia's flagship phone, the colorful Lumia 920 has been experiencing unexpected freezes and reboots.  The phone also appears to be suffering from bad battery life, a problem that has plagued past Lumia devices due to firmware glitches.  
 

Nokia Lumia 920
 
Reportedly disabling tap-to-send NFC helps improve the battery life; it's possible that Nokia's firmware is not smart enough to turn of the NFC modem when no devices is present, instead continuously pinging for compatible signals.

HTC Corp.'s (TPE:24988X has not reportedly experienced that battery life woes, but it has been rebooting.  That indicates that the rebooting/freezing problems may trace to deeper stability issues in Windows Phone.
HTC Windows Phone 8X
HTC 8X

The Lumia 900 did suffer a major software bug during the launch week, losing its data connection.  AT&T Inc. (T) and Nokia responded with a prompt patch, though, which largely fixed the issues.

One can at least hope that when Samsung Electronics Comp., Ltd.'s (KSC:005930Ativ S WP8 phone finally lands, that some of these issues will have been ironed out with software patches.

To be fair, Microsoft is not the only one with issues.  In the Froyo era, Google Inc. (GOOG) Android 2.2 update reportedly bricked some handsets.  And more recently Apple suffered serious antenna issues with the iPhone 4 launch, and more issues -- broken maps, a battery life/wallet-draining data bug, and photograph discoloration with the iPhone 5 launch.

Sources: Microsoft Support Forums, Nokia Support Forums, WPCentral Forums, The Verge



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By Pirks on 11/19/2012 1:57:21 PM , Rating: 2
Which means all the time products ship buggy and/or without features just to get out to the market before competition. In the cut throat smartphone industry it's a norm. Of course MS could have spent four additional months to test and improve stability but then they would release WP8 after the holiday season. Obviously this would be much worse decision than releasing product with some bugs right now, because bugs you can fix but the lost holiday sales you CAN'T. So from the point of view of pure business MS is acting 100% correct here.

This, in fact, reminds me of the Xbox 360 RROD which costed MS a lot but allowed them to release product on the market much faster and stay ahead of competition ever since. Same strategy - release WP8 early, fix shit later and pwn competition by acting/releasing faster. Apple and Droids will have their bugs and freezes too, so WP8 won't be hurt much when compared to them objectively. My Galaxy Note freezes occasionally and Chrome keeps crashing all the time, does it make me less happy about my phone? Not much, since the advantages still outweigh these stability issues/problems with crappy droid code quality. Same's true for WP8.




By Pirks on 11/19/2012 9:26:25 PM , Rating: 2
quote:
you are one of the most picky consumers I have ever met and you let this slide?
Well, every Apple consumer is picky but they too let Apple bugs slide because the overall experience is great, so why this can't happen with MS too?


By retrospooty on 11/20/2012 9:33:57 AM , Rating: 2
It wasnt aboout MS or Apple, it was about you letting it slide. And like I said, MS has been in the mobile sector alot longer than Apple or Google. PPC was released in the year 2000, Winmobile5 in 2005. Here we are 12 years later and still "working out the kinks" is not good.

I still like the UI and will still give it a fair shot when they work out these issues, but the fact that these issues exist isnt promising. Even funnier after the WP7.5 marketing campaign calling other smartphones "beta tests" LOL.


By Pirks on 11/20/2012 12:52:13 PM , Rating: 2
quote:
it was about you letting it slide
I don't see why I can't let it slide if Apple users constantly do the same. I'm not a god, a saint, an alien you know. Whatever simple humans like Apple users do - I do the same. Are you surprised now? Why?


By retrospooty on 11/20/2012 3:38:00 PM , Rating: 2
"I'm not a god, a saint, an alien you know"

MAybe 1 of the above? ;)


By JPForums on 11/21/2012 9:16:44 AM , Rating: 1
quote:
Frankly, coming from you this surprises me, you are one of the most picky consumers I have ever met and you let this slide? Normally you would be up in arms berating MS for releasing shit like this.
He's just evaluating the situation objectively. He logically adjusted his expectations to match what could reasonably be expected given the state of %75+ the market (Android/iOS). Hit him with something unexpectedly foul and I'm sure he'll be properly discerning.


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